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  1. Taff3333

    Disable Recording Rights

    Glad to help
  2. Taff3333

    Solved Second call goes to voicemail instead of second line

    Meant forwarding rules not phone provisioning.the option is defo there
  3. Taff3333

    Solved Second call goes to voicemail instead of second line

    Under Extension - Phone provisioning - Scroll down to options - Tick accept multple calls
  4. Taff3333

    Disable Recording Rights

    Thats what i meant by manual recording, you cannot stop the user recording but you can stop them accessing the recordings. Under extension - Phone provisioning - change to IP chone (drop down) - Untick Show call recordings and Allow deletions Also you can make sure under rights, Allow...
  5. Taff3333

    Disable Recording Rights

    Recording for all users is disabled by default. - If you tick the option to record all calls, it will record all calls for that extension. - If you leave it unticked, it will not record anything. Normal users cannot enable recording for their extensions. Only the Administrator should have...
  6. Taff3333

    How to tell if a handset can "page"

    How have you provisioned the Grandstream GXV3275? do you have a copy of a provisioning template?
  7. Taff3333

    Redundant SBC's / SBC reliability issue

    One thing I have noticed using the Pi3, if the network goes down the pi will not auto connect. Have to set the network boot at delayed start. To do so log into the terminal and type: sudo raspi-config select: Wait for network at boot and then: Slow wait for network connection before...
  8. Taff3333

    Fanvil Timeout Problem

    Is there an update on this new firmware at this time? Has anyone tested the x42.0.3.3333T20170508095528.z, does this improve the problem?
  9. Taff3333

    How to delete all contacts in the phone book

    Have attached a tool gave to me from 3cx support. Will remove all contacts, would advise a backup before running this
  10. Taff3333

    Yealink T48G - FW 35.81.0.61 - BLF not working for other Extensions

    Had the same issue the other day, i reverted to the firmware 35.73.0.50 and this resolved the issue
  11. Taff3333

    Log another agent out?

    There are other options, You could set BLF's on the phones with Q:in, Q:out - this will allow agent to do this themself Or Have the agent use the 3CX PC client - This will allow the agent to toggle in/out also (not needing to use a softphone) Personally i prefer the 1st option (depending on...
  12. Taff3333

    Softphone window position

    You could pin to taskbar, this would allow quicker access when needed, when you say log out, do you mean windows user or PBX agent?
  13. Taff3333

    Limit connections by DID

    Pretty sure you would require a number of different trunks for this to work
  14. Taff3333

    Voice+Video endpoints with Direct SIP

    Have you tried the webmeeting? This allows intrnal and extenal to contect to a video confrerence via a link from an sent email
  15. Taff3333

    Log another agent out?

    On the PBX management console - Extensions Tab - highlight the extension/User you want to log out- Click Status at the top of the page and log out of Queues
  16. Taff3333

    Block incoming call per country

    This will block outbound calls to countries Could set up an inbound rule - Add CID rule - under caller ID have 0044* then change the routing to end the call. This should work but if the caller uses 01* (in the UK) this will pass through the CID rule.
  17. Taff3333

    Backup Location

    I have had to do the same process, save the back ups locally on the machine and you will be able to restore from these later. Duane
  18. Taff3333

    DND Question

    The initial question was to set DND for external calls and still recieve internal, would the suggestion i presented work in this instance, I am looking at the same issue
  19. Taff3333

    DND Question

    YiannisH_3CX if user is setting DND this custom status can be used to send external calls to VM
  20. Taff3333

    DND Question

    Using the Client you can select what to do with the calls internal and external for each of the status' Hope this helps
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