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  1. jon_tx

    Fanvil X6 SMS or Messages options?

    Yeh, I think the 3CX browser extension will be our solution. It pop-ups a notification when a chat comes in. Our users don't always have the web client open, but they almost always have their browser open, which will ensure they get notified of incoming sms/chats, and it seems to keep the...
  2. jon_tx

    Fanvil X6 SMS or Messages options?

    I agree that our users wouldn't ever send messages with this, but I do see them relying on it as their notification that they have an unread message. Just like many of our users rely on their desk phone to notify them of missed calls or voicemail, it would be helpful if their phone notified them...
  3. jon_tx

    Fanvil X6 SMS or Messages options?

    On the Fanvil X6, there is a message icon on the home screen, that takes you to an Inbox/Sent/Outbox screen. I am able to create and send messages using the Fanvil X6 desk phone, however, I'm hoping there's a way to integrate this with the 3CX chat and SMS features. My goal is to show users on...
  4. jon_tx

    Solved *.3cx.us certificate not renewed

    This seems to have been issue, as I restarted our PBX server this morning, and it began using an updated SSL cert after the rebot. Thanks everyone for the support.
  5. jon_tx

    Solved *.3cx.us certificate not renewed

    Ok. I sent in a request through the web chat, along with my license and a link to this thread. Thanks,
  6. jon_tx

    Solved *.3cx.us certificate not renewed

    Yes. It appears there's a $75 support fee cost to open a ticket in the https://customer.3cx.com/ portal. Is this what you're referring me to, or is there another method to contact customer support? Thanks,
  7. jon_tx

    Solved *.3cx.us certificate not renewed

    We are on Professional 16.0.6.655
  8. jon_tx

    Solved *.3cx.us certificate not renewed

    The SSL cert for our *.3cx.us domain expired yesterday, so today all our web client users receive the "Your connection is not private.." warning in their web browsers. We had switched from a private domain to a *.3cx.us domain about 5 months ago, and have not had any issues with the SSL until...
  9. jon_tx

    Fanvil X6 Dial-Up Query Not Searching Names after V16 Update

    Hello, I just updated our system to v16 fro 15.5 this morning, and one thing that has partially stopped working is the dial-up query feature of our Fanvil X6 phones. On version 15.5 with the latest X6 firmware, we could begin typing a contacts name (on the number pad of the phone), and the...
  10. jon_tx

    Fanvil X6 registration issue - heads up.

    Update: We have received from Fanvil their R.0.9.3.2 firmware for the Fanvilx x6 v1.2 hardware, which has fixed the un-register issue. However, our phones still seem to unregister a few times a day and then re-register a minute or so later. During this time, the BLF keys will go blank or flash...
  11. jon_tx

    Fanvil X6 registration issue - heads up.

    Yes, we are aware of that firmware, however, it is not compatible with the new hardware of the Fanvil x6 (v1.2). When attempting to update to R0.8.8, an 'invalid file' error occurs, and no update happens. Unfortunately, we did all our testing on the Fanvilx x6 hardware v1.1, and then when we...
  12. jon_tx

    Fanvil X6 registration issue - heads up.

    I'm having same issue with the new hardware version of Fanvil x6 (1.2) using firmware T1.0.2. They have told me they are releasing firmware within the next 2 weeks for the new hardware version that will be compatable with 3cx.
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