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  1. Additional 3CX logon acounts

    Is it possible to create more logon accounts, possibly with different user rights?
  2. Polycom RealPresence Trio 8800

    Does anyone have any guides or success stories setting up a RealPresence Trio 8800 on 3CX. The vendor assured us it would work but I cannot find a single article on how to do it and I've bought 2 of these for quite a lot of money!
  3. Pick up any ringing call

    Thank you! I had assigned that right to Managers, but not Users! Does the attached image look correct?
  4. Pick up any ringing call

    Many thanks for the steer. Is there an obvious reason why this feature isn't working? Or - perhaps more pertinent - how do I program this feature to one of the DSS keys?
  5. Pick up any ringing call

    Apologies if this is simple but it's got me stumped. I have 35 users on 3CX ver15. Users are using Yealink T46g handsets. I need to program one of the DSS keys to pick up any ringing call. I have found the page on the phone to assign functions to the DSS keys. There is even a Direct pick up and...
  6. Change Extension length after install

    Hello All, Just set up 3CX ver 15 for a client. They've now told me that they want to go from 3 digit extensions to 4 digit. I'm getting conflicting answers to searches and most relate to older versions. Is it possible?
  7. Solved One DDI goes straight to voicemail, internal & external calls

    See, there you go! Easy when you know how! Yes it was Do Not Disturb all along - thanks for steering me to the solution.
  8. Solved One DDI goes straight to voicemail, internal & external calls

    Am I missing something - One extension in a group of 25: Phone doesn't ring even though in part of a hunt group Extension cannot be dialled internally Calls cannot be transferred to it. Calling the DDI goes straight to voicemail. So the extension must have Do Not Disturb set, right? Is there...
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