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The IP is not on the blacklist. It is registering fine and inbound calls hit it perfectly. There is one other remote extension working, but the previous admin did not leave the passwords set on the phone web UI's, so we can't see those settings. However, the extension settings in 3CX are the...

UPDATE: Inbound calls work. Only outbound (internal and external) get the call forbidden. Outbound rules have no groups, so all users can make outbound calls.

Oh yes, we are going to upgrade them once they approve. But we were hoping to show some goodwill by getting this one remote phone up and running for them. Actually got it registered, and now it shows "Caller forbidden" from the 3CX and can't make any outbound/inbound calls. The disallow use...

Hello, We are trying to limp along this v11 for a couple months for a new client until we get everything situated for the new install of 3CX that they will hopefully approve. They have on user remote and I can't get a hold of them to view their phone web UI (if I can even get in). I have a...

I was hoping to see how a remote phone was configured before resetting to factory.

Hello all, I wanted to rack some brains as we are trying to help out a potential client that is running v11 of 3CX. Does anyone know how that 3CX version set passwords on the phones' web UIs? We just had this client call us randomly and we have no info on the system, so it's possible someone...

I think I got it! I changed the CallerName in Inbound Parameters to "From:Display Name" and it appears to be working. I thought maybe that would screw up in coming calls, so I didn't mess with that before.

I see the CNAM in the activity log below. (I added the asterisks). You can see the From field below has it, but I don't see how to get that to show on my Yealink screen on an incoming call. To: <sip:216*******@192.168.10.4:7081>;tag=2e0cb477 From: W*** M****...

Hello, I have a mix of Yealink T3x, T4x phones. With my old PBX, I could see the CNAM on the caller ID for inbound. Now I only see the numbers (with the option of adding the group, queue or DID names of course). How can I extract the CNAM from my VoIP provider and display on the screen for...

Hello, We have a "Hunt by Threes" call queue set up. Is it possible to divert a ringing call it to an extension without answering it? I think you have the option to force it to the no answer destination, but they are wanting to transfer to an ext or voicemail box of their choosing. There are...

So this update that was was released on 4/8 applied overnight and 3CX could not be reached. The services were all started. I removed the update and all is well. I looked at the article about it, and it wasn't very specific...

Hello, I have 3CX windows client installed on a Server 2012 R2 RDS. I have some users who use it, some who don't. How can I disable for some users? Thanks. Jason

Oh yes, our previous system had this capability as well. I just wanted to make sure I wasn't missing something in 3CX somewhere.

PS- I already edited the .wav file to remove the "press * to talk to an operator" portion of the default greeting but found out they can also press 0.

Hello, I have searched these forums and have seen no good answer on turning off the "0" option while inside a voicemail greeting. This option is not mentioned to the caller, but people who get frustrated with getting a voicemail often hit 0 to try to get a real person. I'd be fine turning...

Perfect. I thought the Auto Switch just made sure the phone went into Available status during office hours (since that's all it says) and you would have to manually put the phone in Away status each evening. I will try that...Thank you!

So I've seen similar items posted, but I wanted to see if someone can tell me a better way to do this than what I've seen. Running v15.5 SP2. I know you can set up different extension statuses and have different greetings for those statuses, but I don't believe there is a way to schedule those...

I can second this issue. I upgraded and all voicemail prompts are set to the default.