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  1. Grandstream HT801 for Fax

    Good to know I'm not the only one who's seen this issue. Hopefully 3CX gets this addressed in the next update.
  2. Grandstream HT801 for Fax

    Yes, system is running 18.0 update 5. Using Safari browser. I used Chrome so I could access the console and it doesn't show an error. Interestingly when I used Chrome it did not show extension 19 in the drop down. Out of curiosity I quit Chrome and then tried again and it did show extension 19...
  3. Grandstream HT801 for Fax

    I wound up doing everything again creating extension 19 instead of 89. Same results, but I was able to type 19 into the drop-down/search box on the extensions tab and have it "stick" even though it still wasn't an option I could pick. Everything appears to be working now, but that dropdown still...
  4. Grandstream HT801 for Fax

    Correct. I created an extension in the Fax menu (not the fax server menu) and then add the Grandstream in the FXS menu and the newly created fax extension does not appear in the Grandstream extensions tab. I am using two digit extension numbers.
  5. Grandstream HT801 for Fax

    I'm trying to setup a Grandstream HT801 to connect to a fax machine. Following this guide: https://www.3cx.com/voip-gateways/grandstream-ht-fxs/ When setting up my FXS I can not select the fax extension (89) that I created in the Extensions tab. The only extensions that appear are the normal...
  6. Solved All phones missing after automatic update to 16.0.655

    I didn't come here to try to start an argument, but "privacy" actually matters to many people and it seems Apple has a better reputation there than others. I have many people to support on many different systems and the theory of "don't use Safari at all" sounds like a nice thing in an isolated...
  7. Solved All phones missing after automatic update to 16.0.655

    That's a shame.... Safari is such a good browser and the Mac world just keeps getting larger, not smaller. A small thing to be sure, but sure seems like supporting Safari would be a worthwhile endeavor.
  8. Solved All phones missing after automatic update to 16.0.655

    Ctrl+Shift+R doesn't appear to do anything in Safar. I've tried Command+Option+R which should be the clear cache and refresh for Safari, but it doesn't work. I've also tried shift + clicking the refresh (same as command+option+r) with no luck.
  9. Solved All phones missing after automatic update to 16.0.655

    I have 3 systems that auto-updated over the weekend and now all phones are missing from the phone page. Phones are still working for calls etc, but I can't see them in the UI to manage them (one needs a firmware update). This appears to be the same issue Joey D had in this thread...
  10. iOS App Release Candidate Ready for Final Try-outs

    I know this won't be the root issue for everyone, but I wanted to post here to say I found my issue. Norton Mobile Security had a VPN that was automatically connecting that killed the connection between the 3cx app and my 3cx server. I have no idea why Norton's VPN doesn't like my server, but at...
  11. iOS App Release Candidate Ready for Final Try-outs

    Happens on both LTE and WiFi. Current version of the app from the App Store works fine for him over both WiFi and LTE. PBX is 16.0.5.611 running on the 3cx Debian ISO in a Hyper-V virtual machine.
  12. iOS App Release Candidate Ready for Final Try-outs

    With the latest build (16.1.1.323) I have one user who can't connect to the server reliably. Just sitting on the keypad screen the app toggles back and forth between "Ready for calls" and "Connecting..." https://www.dropbox.com/s/l8cecorpio2o12v/RPReplay_Final1591742277.mov?dl=0
  13. Solved EXP 50 sidecar/expansion module no longer works

    This is fixed with firmware 58.80.0.30 which I was able to get from my Yealink distributor.
  14. Yealink T58 and EXP 50

    I'm new to both the T58 and have never used an expansion module before on any Yealink phone. I thought from previous reading it'd be as simple as plug it into the phone, add more BLF fields (beyond 27) and re-provision. I must be doing something wrong though as the sidecar just shows "Loading...
  15. Solved Custom logo for Yealink T48G

    Sorry guys, id-10-t error. Kept reading program data as program files... guess that's what I get for being up too late trying to do too many things at the same time. All is well now and I really appreciate the assistance!
  16. Solved Custom logo for Yealink T48G

    What version of 3CX?
  17. Solved Custom logo for Yealink T48G

    I can't find anything similar to that; no http folder at all. Are you on v15?
  18. Solved Custom logo for Yealink T48G

    I'm new to the 3CX world and the Yealink world as well (coming from Cudatel and Polycom 335). I've dug around enough in the templates to find there are logo files being loaded to the phones, but I'm at a loss on how I'd change it to my custom logo. Where on the server would I put the logo file...
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