Search results

Some users had not uninstalled the app. Is a simple update sufficient or should they uninstall and reinstall the application?

I asked the support, and unfortunately, there doesn't seem to be a way for the moment to move a system extension from one group to another. So we'll just give the "webclient/admin" rights to those who already have the rights to the admin console...

Hello, I am exploring the principle of group membership so that administrators can control the call groups, queues and IVRs of their departments. However I don't see how to assign a system extension (e.g. a call group extension) to a user group. I have to recreate it from the webclient. Except...

Monitor the nodes of an SBC High Availability (HA) Cluster, and receive email alerts if one of them falls. For now I have to make a script directly in the SBC. But this is not ideal.

This also causes us several problems. We will do all the firmware updates as soon as possible, but I fear that some older models, like the T42G, will not be able to communicate in https anymore... We have several thousand devices to support... if a solution can be applied to the 3CX fqdn level...

+1 Absolutely!

I hear a lot about it from my side as well. It bothers many users.

I didn't know it was still in Beta... I'll wait a bit in that case. Thank you

Hello, I am currently testing a configuration of 2 RaspberryPI SBCs, mounted in a cluster. It seems to work very well and I would like to install this configuration at a customer site. The thing that bugs me is that if one SBC goes down, I get a notification that the cluster is up, but no...

I agree that admin rights aren't granular enough. To overcome the problem you describe, you could create a single extension with admin rights, which would be used only for admins. This way they will be able to make changes on all extensions, as long as they connect to the console with that...

It's definitely a lack.

That enlightens me, thank you very much.

Hi all, I can make a Dialer that calls a list of numbers and then reach an available agent for each call. In this case, the called party answer, then is waiting for an agent to take the call. I would like the Dialer reach the agent first, and then when the agent picks up, the call is made...

I think it would indeed be simple for 3CX to add a field to fill in the listening address. We have several systems with several paging zones. Custom template management is very time consuming when there are updates. In an ideal world I would like to be able to customize everything with the 3CX...

+1

Need it multiple times... The queues can't be always the solution.

+1 A BLF would be greatly appreciated. Several PBXs that we replace would use this feature.

It would be more logical. But please, leave the url https://servername.yourdomain.com/webclient functional.

The prompt "Please hold while I transfer your call" gone with the15.5 version. Would it be possible to give us the possibility to reactivate this prompt? Many people seem confused and think that they are mistakenly put on hold when dialing the extension directly from an IVR.

+1 This feature is often requested by our customers.