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  1. tony28

    System Owner Disable Presence

    How to disable system owner from showing presence to group members?
  2. tony28

    Designate Specific Extensions to Use Specific SIP Trunks

    Can you designate specific extensions to use specific SIP trunks without dialing extra code (eg. dial 9 first). I have two groups in same office and needs to dial out and use specific SIP trunks because of Caller IDs. I want to do away with the extra code (like dialing 8 first then phone number...
  3. tony28

    3CX Desktop App Custom Install for All Users

    Is there a custom install for 3CX Desktop App to install it for all Windows users rather than installing it for every user?
  4. tony28

    Reception View in 3CX Desktop App V18

    In 3CX Desktop App V18, is there a reception view so I can drag and drop calls to users like reception view in 3CXPhone for Windows v16. I see the calls in the panel, but there is no 3CX user list where I can drag and drop the calls to transfer.
  5. tony28

    Upgrade to V18 and Get One Year Free Hosting

    @NikosT_3CX since 3CX hosting have no access to License Key Tab (and replace license key function), -if I need to downgrade from 8SC to 4SC with current license, what do I need to do, if I cannot change license? -if I need to upgrade from 4SC to 8SC with current license, what do I need to do?
  6. tony28

    Upgrade to V18 and Get One Year Free Hosting

    @Dimitris_3CX Do you upgrade from V16 to V18 then move to 3CX hosting or Move v16 to 3CX hosting then upgrade to V18? Should the backup include license key?
  7. tony28

    Upgrade to V18 and Get One Year Free Hosting

    My current V16 license has 8SC (license expires next year), when upgraded to V18, do I still get 8SC? What is the best procedure to transfer to 3CX hosting? Can I get Console Restrictions in 3CX Hosting?
  8. tony28

    Solved SSL Certificate Renewal Failed

    Disregard, it seems to have renewed on 2nd try the next day.
  9. tony28

    Solved SSL Certificate Renewal Failed

    I received notification that SSL Certificate Renewal Failed-Max certificate limit. This is the first failed notification that I got. It has renewed successfully few months ago. Is there any thing that I could do?
  10. tony28

    Solved Pro Max. Hours Recordings

    With Pro, Max. Hours Recordings shows N/A Can someone clarify what N/A means? Does it mean it is not supported?
  11. tony28

    Higher CPU Utilization

    I am having a problem in that there is unusual high storage PD capacity usage and I am not sure if this is related to the high CPU which levels off at 20% with no activity. The Storage PD capacity usage is very high 160 gibibyte compared to 3 gibibyte in my previous 3CX.
  12. tony28

    Higher CPU Utilization

    After looking at the VM again, you are right. It seems that I have an unusually high Storage PD Capacity usage, about 50x more than other 3CX VMs I have seen. What is Storage PD Capacity and what could cause high usage?
  13. tony28

    Higher CPU Utilization

    I stopped 3CXStopServices and the CPU utilization dropped from 20% to 6%. So definitely, it is a 3CX service causing high CPU usage even though no one is using 3CX (ver. ver 16.0.1078) At 6%, only google_osconfig is running. Restarting 3CXStartServices, CPU usage levels off to 18% but 3CX...
  14. tony28

    Solved 3CX Shutdown Command from Debian Command Line

    Figured out how to stop 3CXStopServices. What is the command to start the services one by one? I need to start the services separately for troubleshooting.
  15. tony28

    Number of Users for Pro

    I was planning to delete this thread but it was too late. That link with # of users often confuses me/ Oy should just change it to # of simultaneous calls and het rid of # of users
  16. tony28

    Solved 3CX Shutdown Command from Debian Command Line

    What is the command to shutdown 3CX services from the command line in Debian without shutting down the server?
  17. tony28

    Higher CPU Utilization

    It is using debian-9-stretch-v20200910 image, CPU is 20% when system is idle (3cx at 3% cpu activity). Any issues with this image using more cpu resources than necessary? I recall debian-9-stretch-v20190813 using only about 8%
  18. tony28

    Number of Users for Pro

    Sorry, I know it was simultaneous calls. I always get confused by number of users in the 3cx web page.
  19. tony28

    Solved Standard Hosting

    After one year of 3CX hosting the standard version, must user switch to Pro version? Is hosting fee available for standard version?
  20. tony28

    Number of Users for Pro

    When counting number of users for Pro, is that number of extensions.
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