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  1. Barge In, Listen and Whisper

    +1 to controlling of Barge in/Whisper/Listen. Managers sometimes do not want to be always available for barging/listening.
  2. Fanvil X4G Latest Firmware Issues

    Are 3CX team going to do something? This updated introduced a lot of random problems with Fanvil phones for your customers.
  3. Solved fanvil x4's not updating time from ntp server

    Having the same issue, so +1.
  4. Ringtone to external caller before call queue voicemessage

    Create voice file with 10secs of tone + your welcome audio and set it as queue welcome.
  5. License Limit: Call Queues are not covered under current license

    We're starting services manually, because we can't relay on auto-failover in case some network issues between two servers, however external internet and network are ok. We're using custom fqdn.
  6. License Limit: Call Queues are not covered under current license

    YiannisH_3CX, Thanks for your reply. But we're making "failover" by manually stopping the services, is there any button or script which can place failover note in this mode? Actually i've noticed the primary note starts working normally when i press "Refresh license key information", before...
  7. License Limit: Call Queues are not covered under current license

    Hi, We used failover server and started latest 3cx version there while primary went down. License 16x PRO. After primary came back and processes auto-started - it was unable to make any calls to a Queue until we realized we need to shut off services on backup server. Previously never had such...
  8. 3CX phone for Android problems

    We're having the same issue with Samsung, Sony, Xioami devices. All of them do not ring right after device goes to sleep, no exuse. In dialoer log I can see GCM reply OK OK...
  9. [BUG] Timezone & Office Hours Settings are partially lost after restore from backup

    Hi, Using latest version 15.5.6354.2. Example - create holiday for Single day and set specific hours, i.e. 07:00 - 17:00. Save configration and create backup. Restore from this backup - holiday will have hours 00:00 - 23:59. This caused call routing issues in our system during Martin Luther...
  10. How To: Ad-Hoc Audio Conferencing in 15.5 SP2!

    Vali, thanks for the reply. I probably gave not enough details, I meant when user is trying to create a conference from "Create conference" menu in IOS app - redirect to WebApp looks very very weird.
  11. Ad-Hoc Conference call from 3cx Windows Client

    Ok, the next step will be hiring receptionist for switching the lines because overcomplicated things overkilled simple and useful ones?
  12. In Progress Please bring meeting invitation method of V15.5 sp1 in web client back

    +1!!! Current conferencing with SP is TOTALLY useless. Management and users want to quickly create a conference from a softphone by just adding numbers, they do not need web client or calendar for this! It's an overkill!
  13. How To: Ad-Hoc Audio Conferencing in 15.5 SP2!

    Same story here - IOS client bring to the web page, all of our users are frustrated about this. And more - in the webclient there is no way to add participants for scheduled conference, the area is just missing, so you're always creating an empty conference. 3cx, please advse.
  14. 3CXPhone for Windows - large voice delays

    I passed all the information to the partner, so waiting for the reply...
  15. 3CXPhone for Windows - large voice delays

    Hi 3CX - Can i know if there is any update/information as it's very important to us? If it requires support subscription - let us know please, but the issue itself is causing a lot of issues on our end.
  16. Jitter Buffer Settings 3CXPhone

    Faced with the same issue, 3cxPhone makes it almost out of use for conference calls when people sitting next to each other. It also causes to interrupt speakers. Related topic - https://www.3cx.com/community/threads/3cxphone-for-windows-large-voice-delays.51399/
  17. 3CXPhone for Windows - large voice delays

    Adding stream comparison from echo test *777, also checked with different softphone - eyebeam, delay is much less too.
  18. 3CXPhone for Windows - large voice delays

    Hi, We're using PRO version 16SC, 15.5.3849.1 version. Our management have noticed that when we switched to 3CX - on the remote conferences voice delay became very large and now it's causing serious issues, people start talking over each other, interrupting and causing confusion. The best...
  19. 3CX Phone System - Scheduled Backup Failed

    Happening on 15.5.3849.1 too.
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