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  1. David Forster

    Fanvil X series (Router phones) | Configuration Guide

    Hi, Just watched the v20 webinar. Quick question if you could clarify. Phones such as Fanvil X6U v2 can act as a SBC/router phone in v18, however they are no longer listed as a router phone on your website. https://www.3cx.com/sip-phones/ Your website only lists the Fanvil phones V62, V64...
  2. David Forster

    Yealink DECT Phones | Configuration Guide

    Hi John, Thanks for the super quick reply:-) I certainly should have done my research before moving them from the legacy app to the new app and web client, I'd just assumed this functionality would have been migrated over and included. I should have learnt the 'never assume' lesson by now...
  3. David Forster

    Yealink DECT Phones | Configuration Guide

    Hi Katerina, Thanks for the info, it was useful to double check I'm doing ti the right way ;-) I've just moved a customer onto using the new web clients as opposed to the legacy desktop app and see that the DECT handset is not an option to be controlled by the app (it was/is on the legacy...
  4. David Forster

    Unsupported FanLink WiFi Phone

    Hi, "Sort of" is my answer. Whilst I've not had an issue with it not ringing I do notice it dropping off the system when it goes to sleep, this is most evident if you are using the old windows desktop app (sorry I still prefer this one due to the higher density of information you can display)...
  5. David Forster

    Unsupported FanLink WiFi Phone

    Thanks for the suggestion, yes it does have that setting, but I'd already enabled that (well to be fair it was on by default). Good suggestion though :)
  6. David Forster

    Unsupported FanLink WiFi Phone

    Early testing and my feedback is it's an excellent handset. You need to tweak the web interface directly to make the DSS keys available whilst in a call (so that you can transfer to them), shared parking also works well using the same method. Currently the only issue I've found is that DND isn't...
  7. David Forster

    Hosting your own version of StartUp with Multi Company Mode

    Thanks Nick, Appreciate the feedback. Maybe worth considering as it would be a win for you guys as we would need a licensed version (so revenue for yourself) and would then allow us to use our own SIP trunks which would be the way we would generate revenue, so win win for everyone :) Very...
  8. David Forster

    Hosting your own version of StartUp with Multi Company Mode

    Hi team, Well done with the recent and forthcoming changes, Multi Company Mode is a really interesting option to accommodate very small business solutions here in the UK with the 2025 analogue copper switch off. So I've setup a test environment and enabled multi company mode with an aim to...
  9. David Forster

    3CX Phone System Anti Hacking – Whitelist/Blacklist

    I could just test this I guess, however I thought a quick question on here instead would save me the trouble :) and maybe of interest to other users Does white listing an IP address mean that IP address is then considered part of the 'network' i.e. once whitelisted you then wouldn't need to...
  10. David Forster

    Backups - compatibility between versions

    https://console.cloud.google.com/marketplace/vm/config/tcx-launcher/tcx-phone-system
  11. David Forster

    Backups - compatibility between versions

    Thanks Chris, that makes sense. We use Google Cloud so were planning on use your new BYOL template within the console so will restore as part of the setup Regards, David.
  12. David Forster

    Backups - compatibility between versions

    Excellent, thanks for confirming.
  13. David Forster

    Backups - compatibility between versions

    Hi all, trust all ready for Christmas. Very quick question. Can I ask if there is a compatibility matrix document/information for backups, i.e. which backup files work between versions. I.e. for example can you restore a V16 backup to V18 without any issues. Thanks in advance. Regards, David.
  14. David Forster

    Meet the New 3CX iOS App: "Lightspeed"

    Shared parking would be a really powerful feature :) At the moment for each install I have to create dummy extensions for each shared parking bay.
  15. David Forster

    Duplicate extension's on some reports

    Hi @VasilisV_3CX OK, great, so this is a known 'issue' ? If that's the case then super, at least I know I've not missed anything, will leave it with you guys. Thanks for confirming. Cheers, Dave.
  16. David Forster

    Duplicate extension's on some reports

    Thanks @VasilisV_3CX I thought that was the case, however that's not the experience I'm getting for reports. The old extensions remain on the report even though the date covered no longer includes a period covered by the reporting date. I had wondered if this was due to them being scheduled...
  17. David Forster

    Duplicate extension's on some reports

    So I've noticed that some reports have duplicate entries for an extension number. I understand this is 'by design' and makes sense, for instance if you assigned an extension number to someone new you'd want it splitting out in the data correctly among those two users (old and new). I believe...
  18. David Forster

    Separate BLF config for each device on an extension

    Thanks Chris, Yes that's what I have done in the past, just not the perfect solution as that 'extensions' (actually a ring group) BLF doesn't then reflect if that user is busy etc. Like I say, prehaps worth putting on the list of possible new features at some point :) if other users would...
  19. David Forster

    Separate BLF config for each device on an extension

    Hi All, Any thoughts on separate BLF configs for each device on an extension? I have been asked this a number of times by customers who are running different handsets at home and in the office (but connected to same extension). Currently the BLF config is per extension and if different models...
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