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  1. jsrobo

    Crowdstrike Endpoint Security Detection re 3CX Desktop App

    Here is some more information on it
  2. jsrobo

    Report: Total talk time per extension

    As discussed in this post, we would like to be able to create a report that includes total inbound and outbound talk time for each agent in a single report.
  3. jsrobo

    Please Fix broken implementation of SRV record handling

    Could you not just recreate the SIP invite after 1 second and send it to the next available destination? So that 3CX always sends to the first address, times out and sends to the second? Why does a failure need to be involved at all? There are plenty of systems that do what I described and it...
  4. jsrobo

    Please Fix broken implementation of SRV record handling

    I found that after posting but it does not answer all of my questions. As I understand it with IP based SIP trunks you will always have one outbound call failure and the 3CX server will never try the higher priority A-record again until reboot or secondary failure. Is that correct? I can...
  5. jsrobo

    Please Fix broken implementation of SRV record handling

    Read through this, is it still the case that 3CX does not use weighting or priority to route via SRV records? Basically I want to make sure that if I set up SRV records to two SBC's that the 3CX will accept calls from both of them and send calls to the secondary if the the primary fails.
  6. jsrobo

    3CX Let's Encrypt with Own FQDN

    Has anyone been able to get Let's Encrypt certs to auto renew and work without using the 3CX supplied FQDN? If the functionality for let's encrypt is built in why can we not use it with our own FQDN? Is there any plan to implement this?
  7. jsrobo

    3CX Windows App CTI not working on some extensions since Update

    Has anyone found a solution for this? I am having the same issue with a brand new install.
  8. jsrobo

    IPhone drops call upon Answer

    This is still an issue. I have a ticket open with 3CX but they have not said anything. Has anyone figured this out? One agent has an iPhone 7 and it happens to them every time they go to answer a 3CX call if their phone is locked.
  9. jsrobo

    IPhone drops call upon Answer

    Where would I enable a larger Forward timeout? I am now having even more problems of the phone not even notifying the users of an incoming call on their cell phones. Still only with Apple.
  10. jsrobo

    IPhone drops call upon Answer

    Okay so several times when receiving a call on my iPhone 3cx client it drops the call when I go to answer. For a long time I thought this was user error when people kept telling me about this but it has continued to happen. We are on v15.5 and we have a customer on v15 that experiences the issue...
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