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  1. Another year, another issue with NYE holidays

    will do when i get a chance.
  2. Another year, another issue with NYE holidays

    So, This year was different to last years total failure to cutover to holiday mode, it did actually cut over, and as we have no prompt on the holiday day, it did go over to "the default "Out of office IVR" (HOL)", which we have set to after 1 second to go over to our usual Out of hours Which...
  3. Beta App V16.7.4.74 - Telecom API does not work for Cyrus CS45XA Devices

    sm-a205yn, its a samsung A20, not an A20E
  4. Beta App V16.7.4.74 - Telecom API does not work for Cyrus CS45XA Devices

    Yeah that fixes the issue, but it is enabled by default...
  5. Beta App V16.7.4.74 - Telecom API does not work for Cyrus CS45XA Devices

    we have issues with one way audio on Samsung A20's (Can hear caller, caller can't hear staff member)
  6. Bug Report -- Drop calls

    The role is user, and has Perform operations (divert, transfer, pickup), NOT Manager and this still happens. It seems a bit excessive that the permission level that states, divert, transfer and pickup (I would assume just about most users would have this permission, as its basic phone system...
  7. Bug Report -- Drop calls

    Gday All, Maybe this is expected behaviour, but i don't think so. We run 16.0.8.9 and had someone tell me that someone else ended their call (Another staff member), thinking that this would be a seperate permission, i checked and couldn't see it, it looks like it is attached to the "Rights"...
  8. bug report -- V16.05.619 -- Ring group stats report + Android 3cx

    Gday All, We just noticed that when we do a ring group stats report, and the call is taken on an android 3cx (Samsung A20, Android V9, 16.4.1 3cx android client version) client device, the call doesn't show up on the report (IE Call answered by android 3cx client), thus causing reporting...
  9. Insertion of pre-prepared voice script for live calls

    Gday All, So we want the ability to insert a pre-prepared audio script (Basically contract/privacy script) into a live call, so that the operator isn't having to say all this and for it to not be able to be open to interpretation, is there a way to do this, and also be able to record the...
  10. In Progress Recurring scheduled conference call

    @Nick Galea Nick, Is there any reason that this feature cannot be implemented from a technical standpoint. There wouldn't be a business on the planet that doesn't have some form of recurring meetings and i am wondering why it is that such a feature isn't in 3cx, but also why 3cx as a company...
  11. 3cx queue stats cleared unexpectedly -- SSL Renew possible suspect?

    Did anything come of this @YiannisH_3CX
  12. In Progress Recurring scheduled conference call

    personally i don't see why this is so hard, and why it appears to have been asked for years and not considered. Surely just about every company in the world has recurring meetings, and expecting them to have to schedule them everytime this happens or to "Hack" it so that you create one ever...
  13. 3cx queue stats cleared unexpectedly -- SSL Renew possible suspect?

    Gday All, We had out call queue stats clear unexpectedly (Its scheduled to happen every monday at midnight. i cannot for the life of me see where in the user web interface you can do that (Obviously can be done in the admin user interface) and for the life of me i can't see this event in the...
  14. 3cx QR Code BUG -- welcome email qr code vs admin portal qr code

    Will have to try this when back onsite -- OK this is correct. i'd still say that this needs correcting. admittedly i DO use the internal fqdn, as its much shorter :)
  15. 3cx QR Code BUG -- welcome email qr code vs admin portal qr code

    Gday Guys, Some might argue this isn't a bug, but either way. When you send the welcome email, the QR code is the FQDN of the external interface, which is as i'd suggest the way it should be, however when you use the admin portal, go to the extensions, pick a user and go to client and use the...
  16. Update 6 BETA - Try out our new web based softphone!

    Will do, but i am testing this from my own free version of 3cx, as i always deploy stuff to my own free personal one before i deploy it to our production work Pro 3cx version. Is this an issue for support purposes?
  17. Update 6 BETA - Try out our new web based softphone!

    I still FAIL to see why you chose to give the logo to enterprise ONLY. I am an end user and management would be very happy to have this on our phones. Paying to have a logo on our phones (Upgrade to enterprise) is about the only real feature we would get from enterprise. Please just enable it...
  18. It's here! Update 5 brings even less PBX Admin

    has anyone seen issues with yealink phones (T42G/S/T46G/S) and Jabra (9450's we use) since the update flicking from headset answer mode to speakerphone halfway through a call when using ONLY the 3cx app not the phone itself?
  19. Implemented Corporate Logo Customizations - DONE

    I think it should be on ALL PAID FOR editions of 3CX. If you want to have it (3cx logo) on the freebie edition, by all means, it is free after all, but for those of us paying for it, and paying yearly maintenance, i think it should be on it. Yes we can do it the hard way, but lets make life...
  20. Music-on-hold > Streaming Music Input

    God 3cx is so light on CPU and most modern CPU's are so powerful, i can't believe this is even a concern nowadays. I more like to have choice, and if i choose to do something that uses more CPU time that is my choice, rather then having no choice. Look i do get Music rights, much as a PITA that...
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