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Happens on what seems like random pc's, just today has happened on about 25 pc's..but it has happened on all pc at some point or other. We run Eset endpoint AV

Hi we are running a 3cx version 15.5.15502.6 PBX and the latest version of the windows client. We have an issue whereby the 3cx windows client crashes every so often, comes up with the error below: log entries after crash [29.11.2019 14:44:32.228][1] 14:44:32.228 pjsua_core.c...

I am making the changes on the groups tab. manager rights do not change at all.

Hi @YiannisH_3CX Professional 15.5.13103.5 License Users are only part of this one group

Hi I have a strange issue whereby i have a number of extensions in a group with a couple that has manager rights and the rest user rights. the problem i have is whatever changes i make to the user the user rights,affects the managers as well. so if i remove users permissions to barge...

BINGO!!! missed this, thank you!!!!

None of the ext belong to more than one group. there are not global rights enabled on groups either

Hi @Saqqara The extensions have been grouped already

Hi Guys i would like to know if there is a way to limit this to a specific group of extensions. I have a v15 server running the latest service pack and extensions broken down into multiple groups per department, however when users dial *2 (which they are used to doing from an older system...

@YiannisH_3CX thanks Great stuff, you sir are the best.

Hi Guys a quick question, i know with the older versions of 3cx when changing the external/public IP address of the system you would need to update certain parameters withing the system as well. is this the case with v15.5 as well? Reason i ask is we have a client who is moving from one ISP...

@YiannisH_3CX thanks, your response is appreciated as always.

@jed I See what has been said, i love the product and i understand the are working on it. It is just very frustrating when you have to do re installs for things like this and there are still things apart from this which should be simple changes that require a reinstall as well.

Hi @YiannisH_3CX thanks for the reply. that is unfortunate, i feel like this is a step backwards from v14 as this was possible to do then. The devs really need to work on making these things easier then a complete reinstall every time you need to change something simple.

Hi We have a server currently setup with a 64 concurrent call license, we are hitting our concurrent call limit on this pbx. we have a spare 128 concurrent call license which we would like to use on this server, is there a way to apply this license key without having to reinstall?

ok after some troubleshooting with the SIP provider, we have managed to get the correct DID displaying in the SIP Invite. However now the call just rings, see trace below.

Hi @mariosM_3CX thanks for the suggestion, i have tried it and no luck

Correct it is not a supported carrier/SIP trunk. i have checked with the SIP provider and they are passing on the two numbers as is with the correct CLI, so im not sure what the issue could be.

sorry forgot to mention we are running on the latest v15 service pack

Hi Guys I have a SIP trunk with a single DID, i have recently requested an additional DID for this trunk, i have added the DID to the trunk and created an inbound rule to the desired destination. however, when dialing the new DID the call gets routed to the original trunk number instead of the...