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  1. Polycom IP5000 Provisioning File Location

    I have defaulted the phone and provisioned it to another extension. It is getting the extension number but not getting the firmware upgrade although I have put the files in the provisioning folder.
  2. Polycom IP5000 Provisioning File Location

    Do the firmware files need to be extracted into the root of the provisioning folder, or the folder polycom-410 put into the provisioning folder ?
  3. Polycom IP5000 Provisioning File Location

    Yes, in TFTP32, if I take out this option the phone does not get its extension number. But I need to set option 66 if I want to try and re-provision
  4. Polycom IP5000 Provisioning File Location

    Yes I have tried that, lets me put the MAC address in and clears the config, but as soon as I connect to the 3CX it picks up the old extension number again. Its like there is a file that its picking up to re-provision it again, even though I have deleted all the provisioning in the 3CX...
  5. Polycom IP5000 Provisioning File Location

    Unfortunately I have deleted the original provisioning on the extension, but the phone still thinks its provisioned
  6. Polycom IP5000 Provisioning File Location

    I registered a Polycom Soundstation IP5000 on the 3CX and it came up with the extension number etc, but didn't register to the 3CX. (URL Dialling was disabled) I then found that it was not version 4 firmware, so I downloaded the firmware files and extracted them into the provisioning folder as...
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