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  1. Solved 3CX SFTP-SSH location setup (SSH keys) with Windows Server!

    Hello. Thanks @TheodorosG_3CX, I would just like to add an example for sftp path to those who are wondering: sftp://external_IP_address:port/path(e.g. d:\3cxfolderforbackup) If you are behind NAT you have to forward SSH port 22 or your custom based port to the machine where SSH is enabled and...
  2. Solved 3CX SFTP-SSH location setup (SSH keys) with Windows Server!

    Dear all, Hope somebody has experience in SSH setup on Windows Server and connecting 3CX to it. I have setup the access externally for this purpose as I want to backup whole system prior to updating to v20 with new Debian. We did not setup passwords/passphrases only private and public keys...
  3. Webclient call history not showing!

    Hi Guys, Perhaps someone can help out. We have a strange problem with Call history on the Webclient page. No outgoing calls are being registered anymore since 23/12/2022, and all incoming calls are written down in Abandoned section of the queue. Before, the system was refreshing call history...
  4. Voicemail issue!

    Hi Guys, I have just found out that VM stopped saving messages. When we make a call, all appears to be good, we even use # at the end and not just hang up to save the voicemail but it's not there. I have checked paths (/var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/...) for any new records (only...
  5. Solved We have a strange problem recently with voicemail!

    Please disregard this thread, I have found the issue, it was in Voicemail settings with Quota reaching limit in size but notifications were not turned on.
  6. Solved We have a strange problem recently with voicemail!

    Hi Guys, Last couple of days we are having problems with voicemail on our 3CX system updated to the latest version. Update did not resolved the problem and we have noticed this on previous version before this latest 18.0 (Build 415). It appears that every few hours or so STOP_VM value is reset...
  7. Forwarding issue!

    Txn @YiannisH_3CX I will ask them about it...can you please help me with another forwarding issue...the calls for another number are never forwarded out, even though all is set up in that way, time after working hours, it's always reaching voicemail on 3CX ext and not forwarding calls outside...
  8. Forwarding issue!

    Txn @YiannisH_3CX The first screenshot is outbound parameters of the sip trunk, the default caller ID is blank. The second one is what I tried to make in Outbound rules to get it done but as you can see, it's not working as it should. It seems that you have to have one ext only per DID number...
  9. Forwarding issue!

    Hi @YiannisH_3CX Txn for getting back...yes, exactly as you said above but If I login to that ext and call using 3CX client, then it's working unlike when I use forwarding with an offline ext...note that ext belongs to the same group and has same rights and all of the statuses for that...
  10. Forwarding issue!

    Hello, I have several numbers that are assigned to their own trunks...each of these numbers are forwarded to external outside number via some sip trunk after working hours. I have setup ext for that purpose and all of the forwarding statuses are pointing to that external number. On the queue...
  11. 3CX Multiple time zone and working hours issue!

    Hey @VasilisV_3CX Thanks. You can use this workaround for inbound routes but what about sip trunks?
  12. 3CX Multiple time zone and working hours issue!

    Hi @VasilisV_3CX Can you at least implement to save many different working hours templates on dashboard and ability to apply them on sip trunks and inbound routes with one click? With 38 votes this will take forever???
  13. 3CX Multiple time zone and working hours issue!

    Hi Guys, Not sure if this has been resolved in next iterations of 3CX? https://www.3cx.com/community/threads/need-to-be-able-to-have-time-zone-aware-inbound-rules-etc.44779/page-2#posts I can't reply on this thread, I do not have enough privileges to do it. I know that no ones cares about one...
  14. Renew expired certificate!

    Thanks guys...as I can see in guideline for Nginx there's three files (all PEM but with different label). When I created and bought new certificate, there was only one file that I have received for Nginx (bundle.crt file). When accessing Other webserver folder there are 4 files: domain_name.crt...
  15. Renew expired certificate!

    Thanks. I got the new SSL validated and CSR plus private key files. Where do I put these in 3CX, how do I update it?
  16. Renew expired certificate!

    Is there anything I can do using 3CX web login in the Settings section or they have to do it on their hosting end?
  17. Renew expired certificate!

    Actually, the hosting company installed it, but now we got expired warnings on SSL. Does that mean that external component of 3CX is not renewing SSL or there is a problem with Let's Encrypt within 3CX interface?
  18. Renew expired certificate!

    @ aws2p Thanks for getting back. if there is a SSL for domain name that we can renew for another year on 3CX, we don't have to use external one. The system is the latest, and it's running on Linux cloud system...not sure which OS it is.
  19. Renew expired certificate!

    Hi Guys, How can we renew expired certificate, I would like to buy an SSL certificate and apply it to our 3CX system? What SSL to use and how to apply it, are there any guides? Thank you in advance.
  20. Inbound routing and sip trunks!

    Yes, you are correct, I have captured stream and DIDs are not being called, it is always a main number. So, whenever any of these three DIDs are called, you are actually calling main number not them. How can I bypass this if the provider says that they can't do no changes?
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