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  1. cometmth

    A New Bigger and Better FREE Licence with V15.5 Update 3

    I’m sorry if my tone was offfensive. I’m not trying to insult anyone, but I am frustrated. I don’t have the luxury of spending $75 to open a ticket with 3CX for every question. How would you suggest I proceed?
  2. cometmth

    A New Bigger and Better FREE Licence with V15.5 Update 3

    We paid for a perpetual 16SC Standard license just over a year ago. We paid our first annual maintenance about 2 months ago. I just moved our install to a new server using backup/restore, and was surprised to find that our SMTP settings were gone, and could not be changed. We are using the...
  3. cometmth

    Solved Today Call Log Disappeared after today update.

    # timedatectl | grep local RTC in local TZ: no And today it's showing yesterday's calls. So it worked immediately after fresh install and restoring the backup, and broke the next day.
  4. cometmth

    Solved Today Call Log Disappeared after today update.

    FWIW, I had this issue as well. Debian 8, America/Chicago, access via https FQDN. I just moved my install from a local citrix xenserver to AWS on Debian 9. Prior to installing 3cx on my ec2 instance, I set the timezone using timedatectl. After the install/restore finished, I was able to see...
  5. cometmth

    Voicemail lost due to poor default prompts

    The default greeting message on voicemail boxes with the default English prompt sets, is confusing callers and causing lost messages. The message is as follows. "Record your message and press #, or press * to contact the operator." The part about pressing * to contact the operator is easy...
  6. cometmth

    3cx forcing ringtone on Polycom phones

    We have a 3cx system with about 40 extensions. We have some Polycom IP 335's and some IP 550's. There are a few users who need to work in different buildings and share an office in one. For the phone in the shared office, I have the mac address entered in 'Phone Provisioning' for one of the...
  7. cometmth

    IVRDONOTCALL not applying?

    Hi Bob, did you get this resolved? I am also having this issue. I've tried blocking calls to our paging unit using IVRDONOTCALL but external callers can still call them by entering the extension number in the IVR. I've also tried setting a forwarding exception for the paging extension to end...
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