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  1. AGidi

    Generic SIP working with v18 not with v20

    How about generic SIP extensions, we had some Hikvision Public Addressing speakers working fine and now we cant register them. Did we loose regular or generic sip extension capability?
  2. AGidi

    How to start a chat on whatsapp from 3cx?

    Thanks but the idea is to keep the client and the SALE all within 3CX. 3CX Hit a home run when it unified all communications when it came out. But this is a fluid and ever changing business, they very wisely added Facebook Messenger, and then added Whatsapp, .. now it just need to keep up...
  3. AGidi

    How to start a chat on whatsapp from 3cx?

    We love 3CX, and our customers too. But this is their request, we need to be able to chat with the current customers or reply a couple of days later. I would be great to add this since META supports it. We have lost a couple of accounts to some online only software that handles whatsapp...
  4. AGidi

    CRM Integration in V20 - 3CX reloaded

    ohh i mistakenly understood they were using the self hosted version. In case we want to make the community version work , we would need to look intooo..?? all pointers and suggestions are welcomed.
  5. AGidi

    CRM Integration in V20 - 3CX reloaded

    Hello, Hoping you are all in good health. Sorry to highjack the thread, but how did you get vTigerCRM open source self hosted working with 3cx? Im testing with a vtiger v8 with no luck. Can you share how you did it? thanks Im getting lots of errors atm.
  6. AGidi

    Activate a CFD with a number prefix, register the dialed number, play audio, then outbound call the registered # ? ideas needed

    Thanks @edosantos So intercepting all outbound calls would have the same issue then ? Maybe i need to tackle this via the outbound route and sip trunk used. Have a separate system with a trunk and the audio. hmmm coffee time…. thanks
  7. AGidi

    Activate a CFD with a number prefix, register the dialed number, play audio, then outbound call the registered # ? ideas needed

    Hello, wondering if this can be done. I need to play a pre recorded audio msg when the users manually dial outbound, then after the audio, the CFD dials the number the user wanted to contact . For example a particularly expensive prefix 555, so we let the user this call will be expensive The...
  8. AGidi

    Yet another Whatsapp Chat request.. and WHY it is feasible and required.

    I'm not blaming 3cx for us losing a sale, but it is a fact that some 3CX sales fall because of its lack of chat integration, we sometimes close the sale with another solution, sometimes not. That's how we came upon 3CX, because the solution we were using was lacking some stuff 3CX had. We...
  9. AGidi

    Yet another Whatsapp Chat request.. and WHY it is feasible and required.

    I have searched all over and have seen the CEO responding they are keeping an eye con this but somehow got dissuaded because the client needs to pay $ and the connection closes after 24 hours. I do not see this as a downside. What i see as a downside is losing sales to other unified...
  10. AGidi

    IOs app Show as a Share destination for files and images?

    Please do. It is very practical . thanks
  11. AGidi

    Chrome, Edge Extension V18?

    That's my fear exactly. no Linux version, the Mac/iOs Version is two blocks behind the parade, cross compatibility is a must nowadays .
  12. AGidi

    Chrome, Edge Extension V18?

    a Windows OS app? I would believe that is a step backwards . Generally with our customers.. most of the staff runs on windows/mac, the techier staff runs on Ubuntu or Mint, and all the decision takers run IOs and Mac OS. So if the "new 3cx project" does not work perfectly with the IT staff...
  13. AGidi

    Chrome, Edge Extension V18?

    Im sorry but im still not fully grasping this. This is still a web app. Will work ON the browser any browser. It is not a native executable app that needs to be downloaded depending on the OS . We have a lot of Ubuntu desktop users and some Chromebook users.
  14. AGidi

    IOs app Show as a Share destination for files and images?

    Hello. First of all congratulations to the IOs app team. The app has been maturing and getting much better! Keep on the great work. Im being asked by our IOs users, that they usually take screenshots of X,Y,Z stuff and want to "forward it" or Share it to the 3CX Chat like they do to other...
  15. AGidi

    More Video Servers In South USA or Mexico please. Lots of issues.

    We are having a lot off issues with Video Meetings. Some context, we are a regional ISP. We started selling 3CX as a voice solution to our clients to add value to the telephony. We do know networks. We sell internet and 3CX from small to medium-large businesses or companies locally. We sell...
  16. AGidi

    V16, Update 7 Alpha Sports FB & SMS Business Messaging and Live Chat Improvements

    Ringing! @noord said it correctly. We too use tawk.to because the incoming chat rings continuously and quite obnoxiously too lol. but it gets the attention. The nice and soft ding from 3CX gets missed sometimes.
  17. AGidi

    V16, Update 7 Alpha Sports FB & SMS Business Messaging and Live Chat Improvements

    Hello @JohnS_3CX , i just finished our FB Messenger integration and too have some interesting bugs to report. Is there a correct thread for that? We Have several things to report. On WebExtension chrome, we get it named as WebVisitor, generic icon, so we do not know who it is. On the IOs it...
  18. AGidi

    Fully ditch our other solutions... not just yet and why, my humble 2c.

    Little background. We started selling VoIP 2004 or so. We started with asterisk and zaptel cards. We actually stopped selling voip for a while since we had so many nightmares with some systems that were very unstable and ADSL lines did not help. We still had our elastix box in-house and by...
  19. AGidi

    Chat links Click2Talk are not responsive (mobile friendly)

    The WP plugin does Work better. But we are using the click2talk links to initiate the chat. We embedded the link on pdf and system trays on client PCs toorovjde them with a quick way to chat with support orsome Other staff member.
  20. AGidi

    Solved Webmeeting Performance Again

    I believe they need more servers. We have literally had to switch from 3CX to zoom, hell even whatsapp to finish some conferences. I requested some in Mexico, since our options are Mid USA or Brasil. But i was told they deploy on AWS and there are no AWS resources locally.
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