• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. 3cx client freezes when attempting to transfer calls

    I will give that a try today, I also had them log into the webclient switchboard, and if the local client failed to transfer, then have them try it on the webclient switchboard but that also failed unfortunately.
  2. 3cx client freezes when attempting to transfer calls

    Its a softphone with a Jabra headset, I have uninstalled and re-installed the 3cx soft client and re-provisioned the users extension. and again it works fine transferring calls most of the day and then suddenly the switchboard portion will freeze.
  3. 3cx client freezes when attempting to transfer calls

    Hello Everyone, Our Receptionist has been having an issue occur about 1-3 times a week where when she goes to transfer a call in the Receptionist Switchboard the 3cx client will freeze, and wont let her do anything but hang up the call. She can then close the client and relaunch it and it will...
  4. Is it possible for a script to create new extensions for new hires?

    Hello, Just as the title states I am looking to see if it is possible to run a script that will assign a new extension to a new hire and send the welcome email. if its possible in PowerShell that would be even more wonderful, googling my way around though I haven't found any mention of new...
  5. 3cx client, desk phone mode calls fail

    just for re-confirmation but when the softphone client is in desk phone CTI mode, you can't start a call using the softphone client correct, it must be entered on the physical desk phone?
  6. 3cx client, desk phone mode calls fail

    Hello YiannisH, The receptionist already has the proper rights, but when in softphone mode she can't transfer calls, dragging and dropping the calls just does nothing same with right clicking them and entering the extension to transfer them to, when changing to CTI mode then she suddenly can...
  7. 3cx client, desk phone mode calls fail

    Hello, I might be answering my own question, but our receptionist uses the 3cx client and a physical desk phone. When the client is in softphone mode and in the receptionist view they cannot drag and drop calls to transfer, if the client is changed to desk phone mode, then calls can be drag and...
  8. Option to Disable 'Enter Key' to Answer

    I would like to also request a feature that disables keyboard input to calls, as I have a few end users that end up answering or hanging up calls accidentally while typing. Thank you,
  9. Att_Transfer, retrieving caller from hold issue on web client

    Hello, We are running into an issue where when the receptionist does the ATT_Transfer using the 3CX web client, if the end recipient does not want to take the call or it goes to voicemail, the receptionist ends that portion of the call, but the caller stays in the limbo queue, and the...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.