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  1. FQDN doesn't work anymore

    Hello cobaltit, yes the license is working. I have more than 330 license days...
  2. FQDN doesn't work anymore

    Hello leejor, 1) I have Professional license 2) I installed it 1 month ago 3) I tried to change the IP address, but, the problem is dns don't resolve the domain name either to the old or to the new IP. Simply seem the dns record disappeared. 4) yes I tried to use different network/dns but...
  3. FQDN doesn't work anymore

    My FQDN myname.3cx.it stopped to work. If I ping it the result is "ping: cannot resolve myname.3cx.it: Unknown host" It seem the dns record disappeared. What I can do?
  4. Watchdog

    Hello, I have a 3cx 15.5 on AWS, it work really well but sometimes the web interface go down and I can not login in the system. When this happen I just restart the machine from AWS console. There is a way to turn on a watchdog who restart the system? Any other idea?
  5. Which queue is calling me?

    Hello @leejor unfortunatly this can't be a solution for me. There are two reasons for this: 1) Country like Switzerland having 3 official languages: Italian, French and German. But the country code is always the same... 2) In any case, the problem is when I receive the call on my GSM, in this...
  6. Which queue is calling me?

    Hello @panayiotis_3CX, probably I can not well explained my needs. I have IVR with 4 queue. For instance the queue are for Italian, French, German and UK customers. I'm one of the agents and I'm on all queue, but often I'm outside the company so I have a call transfer on my GSM. But when I...
  7. Which queue is calling me?

    @panayiotis_3CX, there are some other options? For example: -can I the system play a voice message, for instance "this call is from queue A" when I answer a call? or -can I have a rule who use a specific trunk (for instance, if the queue is A use the trunk 1) Do you have some other ideas?
  8. Which queue is calling me?

    Hello @panayiotis_3CX, thank you for your answer. Yes I'm using 15.5 but I guess I forget to tell you an important detail: I have a transfer on my mobile, so on it I see only the trunk number used for call, not the queue. There is a way to change the caller numer?
  9. Which queue is calling me?

    Hello, I have IVR and many queue and my cellular phone is on those queue. The question is: how I can know when I receive the calls, which queue originated the call?
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