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  1. not to get lost call notification if next queue takes call

    Hello guys, I've a simple thing to set, but I don't the solution for it. We are working like many other companie with 3 queues. 10sec.: 1.queue: the branch which the customer calls 10sec. :2.queue: the branches with the same brand (we are one travel agency company with two brands) 35sec...
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