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close this out. houston, we have lift off. for those who want to know how i fixed everything: i reinstalled because i had bought the standard key. in doing so, i opted for the debain with 3CX presinstalled. all ports are already configured, which i think did the trick vs me trying to figure my...

not a typo, i only opened 9000-9050. thought that was enough. i just purchased a standard license key and as i understand it, i have to reinstall the system now? i will be doing that and giving this another go from the 3CX debian ISO instead of previously used debian 8.8 ISO with 3CX...

that's a good question and i posed it to Vitelity, which explained it wasn't reaching them. at that time, support over there told me to change the outbound ip to same inbound ip address within 3CX and viola! OK, so 3CX can receive calls and make them, however there is no audio. my ports for...

there is a valid extension at 000 and i believe inbound rules are set accurately. furthermore, i ran the firewall test and passed everything. i have tested both outbound and inbound, neither of which work. i have some screenshots to share along with some interesting logs. please see below...

Step 1: Configure the ports for your SIP Trunk / VoIP Provider Open the following ports to allow 3CX Phone System to communicate with the VoIP Provider/SIP Trunk & WebRTC: Port 5060 (inbound, UDP) for SIP communications Port 9000-9500 (inbound, UDP) for RTP (Audio) communications, which...

installed 3CX on-site, purchased a trunk from Vitelity but can't receive calls. i've seen the other threads here about similar issue. i am not on location so i cannot test outbound at this moment but can tomorrow. i believe the debian firewall is blocking the port(s) but i am unsure. i also...