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  1. Random bad audio quality using the PWA app on V20

    So far we havent be able to replicate the issue on internal calls as we don't do to many internal calls. the other machine i have on V20 contacted me today saying that they had 2 calls yeaterday with bad call quality. i checked out the call quality moniter and ont he first call it had 49% packet...
  2. Random bad audio quality using the PWA app on V20

    it has mainly happened at the office as that is the main location we work from but i have had someone say they couldnt hear me properly when i was working from home. so i don't think its isolated to the one location.
  3. Random bad audio quality using the PWA app on V20

    oh sorry. the issue has happened on multiple computers not just the one.
  4. Random bad audio quality using the PWA app on V20

    at the moment we only have 2 machines on V20 and the other machine isn't using any apps, they have desk phones. they did mention a little call quality issues but i changed the codes on the phone and that seems to have fixed the issue as they havent mentioned it again. for us we are using the PWA...
  5. Random bad audio quality using the PWA app on V20

    Hello all, We have upgraded our system to version 20 and are using the PWA apps as the other apps are being removed eventually. What we have found is that we are getting really poor call quality randomly on the call, sometimes it doesn't go away and we call back from the mobile app and other...
  6. New Extension Status Report / ability to make your own customer reports

    Thanks for the reply Matthew, This customer is operating off of Linux not Windows so option 2 will not work and we don't want to mess with the PostgreSQL server as that can cause more problems then what it is worth. With your exporter addon, will that work with linux? Whats involved in setting...
  7. New Extension Status Report / ability to make your own customer reports

    Hello, I would like to put the idea forward to add a new report to view when the status of an extension changes/how long it was set to that extension. With this report we will be able to find out the performance of the individual users and what need to be changed to make them more efficient...
  8. Google Drive Backup Error

    Is there a way to increase the rate limit? I am having the same issues and yes i am trying to backup all my customers to google.
  9. Adding an option to enter an extension number in an IVR

    Thank you for that. i had no idea that it was already a feature.
  10. Adding an option to enter an extension number in an IVR

    I would like to add a new option to the IVR configuration where the caller can enter an extension number and get routed directly to that extension. I know this can be setup through Voice Application Designer but that is confusing/complicated to setup and maintain. There should be a...
  11. Implemented Ability to transfer files over a live 3CX Webmeeting.

    Thanks for the confirmation Leonidas. Once this is implemented i will be using webmeeting a lot more.
  12. Group Voicemail (implement to the webclient)

    I agree with you that the group voicemail still needs work. It would be better if there was a programmable voicemail button that can you programmed on to several extensions to access the 1 voicemail box and when there is a voicemail the button just flashes indicating that there is a new...
  13. Implemented Ability to transfer files over a live 3CX Webmeeting.

    Hello All, I think the ability to transfer files over a live webmeeting would really help people use 3CX webmeeting more rather then using another remote connection software like teamviewer or anydesk. I no i would use 3CX webmeeting a lot more if i could transfer files as i need these files...
  14. Solved 3CX PhoneSystem 01 SIP Server randomly stops

    I am just letting you know that we ended up rebuild the virtual machine for the customer and restore from backup. Since the change the the SIP Server has been working correctly. I did have a ticket with 3CX and they requested to upgrade the service pack to the SP6 beta as they believe that...
  15. Solved 3CX PhoneSystem 01 SIP Server randomly stops

    Thanks YannisH, I created a ticket with 3CX yesterday to help troubleshoot this issue. they are currently going through the files i attached and will hopefully find what is causing this issue. I should also now note that the SIP Server is now stopping a lot more, it seems i have to manually...
  16. Solved 3CX PhoneSystem 01 SIP Server randomly stops

    Hello YannisH, I just checked this morning and the the SIP Server was stopped again and i had to start the service manually. Rebuilding the SIP Trunk didn't make any difference. The disk usage and memory usage look good and the 3CX Version is on the latest update: As the service stops...
  17. Solved 3CX PhoneSystem 01 SIP Server randomly stops

    The SIP ALG issue has now been fixed. everyone firewall checker should be working properly now.
  18. Cisco SPA 504G phone is not making calls

    Hello ANaeem, Not sure if you are still having this issue but my customers are using Cisco SPA 504 handsets as well. The Cisco handsets that my customers are using are remote instead of local though. To get them to provision/register i have to add their WAN IP address to the nginx config file...
  19. Solved 3CX PhoneSystem 01 SIP Server randomly stops

    Thanks cbpr, Its good to know im not the only one experiencing this. This thread was about the SIP server randomly stopping and i noticed the SIP ALG thing after making this. I still dont think the SIP ALG is the cause of the SIP server stopping as it would be happening over every installation...
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