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  1. Inaccuracy in Call center reports

    YES it is! The numbers for answered calls in the generated reports are always way to low here - The numbers in the wall board seem however are higher and appear to be correct. Did several tests and checked the report settings again and again - Looks like a bug! This bug did not exist in v15.5...
  2. Big problems with out.-calls after switching from 3CX12.5 (windows server) to 3CX15.5 (linux server)

    Hi eddv123, thanks for reply! For some reason debugging worked only with IE here (not with other browsers, no matter their settings)... Interesting - When a call fails the used channel in the beronet device is "0" (always): CDR,1491,SIP:192.168.110.11,ISDN:5:0,"XXXXXXX" ,""...
  3. Big problems with out.-calls after switching from 3CX12.5 (windows server) to 3CX15.5 (linux server)

    Hi eddv123, the debug tool in the beroNet webinterface doesn't work, it just won't start debugging (instead just reloads the page) - don't know why... But anyway: Thanks for your help!
  4. Big problems with out.-calls after switching from 3CX12.5 (windows server) to 3CX15.5 (linux server)

    Hi eddv123, thank you very much for reply & your suggestions! About your questions: We're using primary the 3CX Windows client/softphone alone, only some users have a CTI/desktop phone (the users who suffer the most/are primary affected by the described problems only use the 3CX...
  5. Big problems with out.-calls after switching from 3CX12.5 (windows server) to 3CX15.5 (linux server)

    Hello, we've upgraded from 3CX Phone System 12.5 Professional to current 15.5 Professional, but we're experiencing big problems that we're not able to solve (trying since monday). Main problem (affects outbound/outgoing calls): Often when a user tries to call an external phone number (one of...
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