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  1. LeonidasG_3CX

    keyboard layout in remote access via conferencing

    Hi there, After reviewing this, yes it seems that during remote control sessions you acquire the remote user's keyboard Layout e.g it doesn't matter if you have a QWERTY Layout, you'll get the remote user's AZERTY layout or for example if you have British English layout and they have an...
  2. LeonidasG_3CX

    Multi Instance Video Conferencing

    There is no limit on the amount of meeting rooms you can have. The limit is the amount of participants that can be in meetings at the same time. E.g a 250 user license would mean 250 rooms or 250 users in 1 room etc.
  3. LeonidasG_3CX

    3CX Meet - Transcription Capabilities?

    Hi, We're considering adding basic transcription functionality although this is still undecided. Meeting minutes, video recording subtitles via transcripted audio as well as a transcript report, meeting minutes(summary) and video recording chapters are things we are considering but also...
  4. LeonidasG_3CX

    Floating Thumb Icon/Emoji Appears Next To Person Talking?

    Is this what you saw? If not, its best to first replicate, take a screenshot and post it here so we can understand if there's a realy issue here or not.
  5. LeonidasG_3CX

    Improved Chat Control in 3CX Video Conferencing

    Continue reading the Original Blog Post.
  6. LeonidasG_3CX

    Webinars "Missing Parameters" (For Certain Users)

    Hi, In regards to the name issue, by the end of the day we'll have updated our service with the non-restrictive version until we can figure out a non restrictive fix. In regards to your second comment, uur service just uses port 443, we have no special restrictions when it comes to connecting...
  7. LeonidasG_3CX

    Webinars "Missing Parameters" (For Certain Users)

    Hi there, We pushed some changes to our Video Conferencing platform yesterday to detect and block possibly malicious attempts towards the platform where users would try to login to meetings using very long names. It seems that some of your users are being caught by this. We're temporarily...
  8. LeonidasG_3CX

    Hot New Features in 3CX Video Conferencing

    Hi, Remote control has been silently released for a few weeks now and can be used. An official post regarding it's release will be made in early 2024. Same usage as before. Have organizer rights, click on someone and ask to remote control them.
  9. LeonidasG_3CX

    Video Conferencing service temporarily not available.

    Hi, Please take a look at https://status.3cx.net
  10. LeonidasG_3CX

    Web Meeting / Video Conferencing Limitation

    The amount of meetings depends on your license. For a 250 user license, its 250 meetings with 1 user in each meeting simultaneously. Each meeting can have a max of 16 videos and audio enabled at the same time.
  11. LeonidasG_3CX

    Web Meeting / Video Conferencing Limitation

    Hi, The meeting can have a large amount of users in it but the active amount of video and audio streams are both limited to 16 videos and 16 audio.
  12. LeonidasG_3CX

    Auto Audio Switch & Device Selection with 3CX Meet

    Continue reading the Original Blog Post.
  13. LeonidasG_3CX

    3CX Video Conference SLA

    Hello, see below: https://wmr-cdn.3cx.net/static/3CXWMPrivacyPolicy.html
  14. LeonidasG_3CX

    New MCU in Taiwan

    A new MCU in Taiwan hosted by Google has been added to the Asia zone for 3CX's Video Conferencing platform. Host Name: as045-tw.3cx.net. PBX Conferencing Region: Asia Other MCUs in the same region include an MCU in Hong Kong also hosted by Google for the Asia zone. Host Name...
  15. LeonidasG_3CX

    Video Conferencing not available?

    You'll have to restart your 3CX Gateway service on the PBX. If that persists, you'll need to troubleshoot the 3CX Gateway Service logs or contact support for more assistance.
  16. LeonidasG_3CX

    Video Conferencing not available?

    There's no platform issues currently.
  17. LeonidasG_3CX

    User Experience and Security Upgrades to 3CX Meet Mobile Apps

    Continue reading the Original Blog Post.
  18. LeonidasG_3CX

    Background Blur for 3CX Video Meetings

    Continue reading the Original Blog Post.
  19. LeonidasG_3CX

    Remote control missing on webmeeting

    Apologies, along with Remote Control we've had to make additional major protocol changes that go hand in hand with RC as well as other security improvements. I think we'll be able to release something at the end of this week/weekend if all goes well.
  20. LeonidasG_3CX

    Web conference recording playback issue

    Hi, we are working on a solution for this as it seems Safari in general doesn't support Opus. A fix that will include an alternative codec will be out as soon as possible.
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