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  1. Solved Problem with "Forward to Outside Number" after upgrade to v16

    Sorry when I saw the 'System Extensions' I assumed that was a group of all the Extn's. It was removing the extension group that enabled the call. I now realise you did not mention group in the second part of your suggestion thus would have worked but what would stop this not being miss used...
  2. Solved Problem with "Forward to Outside Number" after upgrade to v16

    OK Solved it, it seems a bug has been fixed in v16 that had previously allowed this is work. The outbound rules was tied to a group of extensions, as this was not an extension making the call but an inbound rule it should have not and been allow to use the outbound rule. So to fix it I added a...
  3. Solved Problem with "Forward to Outside Number" after upgrade to v16

    Hi DJ Thanks for best practice I have reconfigured as above but unfortunately it has not helped, exactly the same. Piers
  4. Solved Problem with "Forward to Outside Number" after upgrade to v16

    Yes, it is on the inbound rule of the company main number which is setup as follows: Destination for calls during office hours > Extension > IVR 02 Auto attendant Destination for calls outside office hours > Forward to Outside Number > 01XXXXXXXX This has worked for the last 12 Months, has this...
  5. Solved Problem with "Forward to Outside Number" after upgrade to v16

    As I said nothing has changed and all outbound calls (rules) still work. Not sure it there is a new security default somewhere, but I did hae a good look and could not see anything that might affect it.
  6. Solved Problem with "Forward to Outside Number" after upgrade to v16

    Not very happy but a customers PBX upgraded to v16 at 03:00 on Sunday morning by itself is set to updates at this time but I did not think that included major releases. So Linux based install running on Hyper-V, all been working fine no changes in a long time. Outside office hours call...
  7. Switching from Avaya PBX to 3CX? Keep your IP Phones and Save More!

    Will the 16XX series handset be support in the future (the IP version of 14XX mentioned above)? They are typically used on the Avaya IP Office which is the more comparable Avaya PBX to 3CX. I believe there is a H323 & SIP firmware available for the 16XX the same as the 96XX series.
  8. Switching from Avaya PBX to 3CX? Keep your IP Phones and Save More!

    Hi Philip, I'm afraid not, 14XX are Digital Station or Terminals (I can't remember which, Avaya had 2 types of digital handsets) but either way they will not work as they are not IP based. Regards Piers
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