Search results

I have the following questions and issues in our environment with the Yealink T57W. We have a 3CX system and the phones are running 96.86.0.74 firmware. Here are the issues we are having and what we have attempted to resolve them. We have users that report the phone auto answering calls...

I have the following questions and issues in our environment with the Yealink T57W. We have a 3CX system and the phones are running 96.86.0.74 firmware. Here are the issues we are having and what we have attempted to resolve them. We have users that report the phone auto answering calls...

I have a call flow that I need to get the status of three extensions and if none of them are actively talking on a call, then make a logic decision. This is the code I have in the CreateCondition tree. The issue seems either my code is wrong, or IsInCall is true when the extension is just...

It sure seems to be broke! We were running under .Net 4.6.2 and the V16.6 update broke our code. Changed to a .Net Core 2.1 and still nothing. Digging.

We use the Windows API, are there any changes we will need to do to our code base to update from 15.5 to 16?

We have been seeing in Version 15.5.5 where calls in a queue should be offered to agents based on the caller in the queue longest offered first, but what is happening is the second oldest caller is offered once i a while. I have attached some data from the data base showing the call times and...

Ernesto- Thanks for the help and the code. I am using this code below you gave me, but it seems to be returning the qty of Agents logged into the queue, not the qty of callers that are holding in the queue. What is the correct way to get that information? public int QueueCalls(string...

How can I use the 3CX API to query the amount of callers that are in a call queue? It looked like this was it, but it does not compile. public int QueueCalls(string queueNumber) { Queue[] queues = PhoneSystem.Root.GetQueues(); foreach (Queue queue in queues)...