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  1. License Issue/Bug - ? parked call retrieval

    Thank you Yiannish. While I do I understand the technical explanation for that behavior, I truly believe that this should be addressed as most people you ask including myself will not consider picking up a call as an additional call, and given the fact the most desk phones do not have a...
  2. License Issue/Bug - ? parked call retrieval

    Thank you for your input @cobaltit. - you made your opinion clear, no matter how misguided. you may move on to the next thread now.
  3. License Issue/Bug - ? parked call retrieval

    "Upgrade your license" is not a solution. when you sell a customer 4sc license at a specific price, he or she expects to be able to pick up their parked calls. I think there is a deeper issue here which I hope will get the attention of someone in 3CX. everything can be fixed. to make things...
  4. License Issue/Bug - ? parked call retrieval

    Hi All, I would like to get some input in regards to an issue I just discovered. There is an issue/bug with the SC count, for example, in a 4 SC license install; when you have 4 calls and you park them all in SP1-SP4, you can not pick up the call from parking as picking up the call counts as a...
  5. 3cx v15.5 SP3 Standard - no custom FQDN, no custom SMTP

    I can definitely relate to us1 frustration on this topic. we the partners are pushing 3cx products to our customers. it's hard enough to stay profitable these days without 3cx changing basic features. the fact the existing customers are not effected means nothing. its like finding out your wife...
  6. Ring groups

    @leejor , the mandate in this kind of businesses is that they have to answer the calls, placing someone on hold after you pick up is allowed. to name a few: Tow services, emergency road assistance services, CHP contractors etc.. based on what you are saying if at any point they get 6 calls at...
  7. Ring groups

    this is too complicated and can't scale, what if the ring group is getting 6 calls at the same time? also we need the caller id on each call. there are multitude of business in the US that under municipal law can NOT have an IVR or Queued calls, meaning they must answer calls as they come in...
  8. Ring groups

    while changing this parameter is not 'supported' it works (for now). all the phones show the incoming calls on the screen as they come in and you can toggle between them (T48s). with that being said NickD's comment above is not reassuring, I'd expect 3cx to address this issue as it was requested...
  9. Implemented 3CX SMS - Did you get my text message?

    Correct me if i'm wrong but this is where zulu comes in..
  10. 3CX V15.5, Update 2 Loading...

    we really need multiply call for extensions in ring groups, would be nice if this feature can be included after 3 years of upvoting..
  11. Ring groups

    100% this is an essential feature that really needs to be addressed as soon as possible. it's been almost 3 years since this thread was started, is there anyway someone at 3cx can pick this up??
  12. Implemented 3CX SMS - Did you get my text message?

    Sms is so crucial to our customers that we are thinking of dumping 3cx all together and dive right back into freepbx. I agree 100 percent. It's not even about 3cx stepping up, it is about 3cx keeping any sort of legitimacy in the pbx market. Sms should be top urgent priority, every day that...
  13. Hosted 3cx - Which virtual SBC to allow provisioning of "legacy" phones

    @coabltit Do you have any experience with SBC on pi's in a production env? what is the uptime on these, how often do they fail ? it would even make sense to install one and keep a clone as a backup in the local office. the last thing we all want is a customer calling saying his phones are...
  14. 3cx configuration problem for Raspberry pi 3

    can anyone provide more info on how stable are the raspberry pi's in a production env ? i'm wondering if a lenovo tiny with ssd will be a better fit. my main concern is uptime and recovery. searching online, people are reporting 3 months up time at best.
  15. Hosted 3cx - Which virtual SBC to allow provisioning of "legacy" phones

    I appreciate 3CX commitment to linux, we use only linux versions on our installs. with that being said we cant rely on Raspberry's uptime. we're looking for a robust setup that will just work out of the box. without hardware appliances involved, of course one can argue that the switches and...
  16. Hosted 3cx - Which virtual SBC to allow provisioning of "legacy" phones

    Thank you for the info I was not aware of that. So if i'm hosting the pbx on the cloud (google) can I host the sbc as well ? which begs the question why isn't the sbc bundled with the pbx ? I guess I need a bit more clarification
  17. Hosted 3cx - Which virtual SBC to allow provisioning of "legacy" phones

    I'm also looking for a way of minimizing fault points, we currently hosting on the cloud. the following may be a newbie question , but can someone point out how does ringcentral and other big VOIP companies do not require SBC or Tunnels to work, and are still able to offer uninterrupted service ?.
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