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  1. Receive internal calls on mobiles, but not external calls.

    Hi Yiannish, Your first sentence is correct. I see this happening in all cases. When dialed to a DID, or dialed in through the virtual receptionist and the direct extension is used. When when for instance "Service" is selected on the virtual receptionist, and calls are diverted to a hunting...
  2. Receive internal calls on mobiles, but not external calls.

    Hi Yiannis and thanks for your questions. When the 3CX mobile App is open, external calls are received. When the home button is pressed to put the app in the background, external calls are missed, and a missed call message is received when the call maker hangs up. Calls can be received on a...
  3. Receive internal calls on mobiles, but not external calls.

    Hello Community, I'm very new to this, but managed to set up a cloud based server and had a provider set up the SIP trunk and 3CX. My issue is that we can receive calls from people in the 3CX network on mobile devices (a mix of Apple and Android) yet anyone calling in externally seems to be...
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