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  1. New Android Beta App with Updated UI, Call Encryption and Reconnection

    It is tempting to think this and it will probably true sometime in the future but now we have a lot of users still more comfortable with their deskphones. A switch to silence the ringer is an option but I think there is a high likelihood that it will be forgotten when they slip out of the office...
  2. New Android Beta App with Updated UI, Call Encryption and Reconnection

    I think that for some of the scenarios described here, a solution would be a delay between the deshone ringing and the Push being sent to the app on the mobile phone. A delay of 5 - 7 seconds would be plenty for users normally at their desk to answer a call before their mobile starts ringing...
  3. License downgrade from 16 to 8 simultaneous call for annual maintenance

    Contact 3CX helpdesk via email, [email protected] and they may be able to do this .
  4. 3CX outbound via cellular instead of VOIP

    Portech make GSM modems that I have used with 3CX and other SIP systems. That connect as a trunk to 3CX and you then define the outbound rule to route calls. The term GSM is generic as they make models for different 3 & 4G networks and just require a SIM card inserted.
  5. 3CX phone for Android problems

    15.5.196 .
  6. 3CX phone for Android problems

    Mine works fine with WiFi turned on but does not connect if WiFi is turned off or out of range. The 3G is definitely enabled. With no WiFi the status is "disconnected" and 'initializing" in the top right hand corner. This is on a Moto Z Play.
  7. 3CX phone for Android problems

    I've just updated to 196 with no configuration changes and now the app will not register with the server unless the WiFi is connected. The 3G is enabled but is not working at all. I hope my users don't update until this is fixed as we rely on 3G/4G for our Oncall staff.
  8. Solved Add Additional Shared Park extensions

    Go to Settings, Call Parking, and set the number of Call Parking Places that you want. You will probably have to restart the Configuration Service.
  9. Solved QR Provisioning

    My testing of the QR provisioning method has been very successful. Is there a time-frame for when the IOS and ANDROID clients will be updated in the App Stores? I have about 30 mobile phones to configure and most do not have email on the phones. We are running 15.5 SP2 BETA . PS - do you know...
  10. Linking with AD

    I have 3CX 15.5 running with about 160 extensions with extensions having been gradually created over a year or so. Now we are looking at linking with AD. What happens to the existing extensions? They do not currently have extension numbers in AD but could be added but we don't want to upset...
  11. Solved Issue since upgrade cp860

    I have the firmware in the folder on Windows. I have 2 CP860's which have been manually updated and show as up to date. I also have one CP860 that shows as up to date but is on 37.80.0.10 and has the dropouts symptoms.
  12. 3CX access over Internet+MPLS

    I also have this setup with 6 sites all connected by MPLS working to a single 3CX in a datacentre with no problems. If you can ping between sites over the MPLS and do not have ant firewall filtering on the MPLS links then 3CX will work.
  13. SIP Error 480 Temporarily Unavailable

    I have a v15 SP5 64SC with a 10 channel sip trunk. Everything appears to be working properly except when an external call comes in via the sip trunk, is answered at a reception extension and an attended transfer is started to the desired extension. If the called party does not answer it is set...
  14. GSM Gateway

    Portech MV-374
  15. Incoming Cal caller ID issue with SPA 8800 and 3CX

    Have you confirmed that Telstra is sending the CID? By default in Australia it is not enabled and Telstra charge extra for it each month. If it is enabled it will show in the Telstra invoice.
  16. Customize T46G template

    You can modify the template inside 3CX if you want to. The most important thing is to save the modified template with a new name ( e.g. Yealink T46G admin) because 3CX will overwrite the base templates when updates or service packs are released. Then go into Phone Provisioning on each extension...
  17. ATA for Fax

    Which ATA's are you using for HTTPS ?
  18. SPA525G use line key to initiate call from another extension

    Re: SPA525G use line key to initiate call from another exten Depending on your service provider, you can edit the Outbound Caller ID for each extension and it can be different to the inbound number. This under the Other tab for the extension. It does not need to be unique, I have just setup a...
  19. 11 Analog lines - Patton SN4300?

    I installed two Grandstream GXW-4108 into a remote client ( in a very remote area in another country) because of the price difference and I wish we hadn't. The Patton devices are just more reliable and when you use devices on the supported list then 3CX creates the configuration file for you. It...
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