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+1 for this feature as well. For those of us with service businesses, our prospects and clients love to SMS us. We currently use Vitelity and pipe those SMS conversations into a Pidgin app. Totally amateurish setup, but the best we can do at the moment. We would love integrated functionality...

Nick, Thanks for the clarification and I COMPLETELY understand your situation. This isn't your fault at all. Sorry to hear this happened... I'm sure there is an interesting back story you can't share. For the rest of us Sugar users: For those interested in getting call popup functionality...

Mike, Funny you mention Tenfold... I have a webinar already scheduled with them this week to check out their product. Hopefully it is affordable. It will be extremely frustrating to now have to pay for function that previously came with 3cx. I suppose I could simply migrate to Freepbx. But 3CX...

Leonidas, Thanks for the quick response. I totally understand your situation. SugarCRM has taken a rather dark turn in recent years and hence most of us are migrating to SuiteCRM. Would be great for you guys to support that since SuiteCRM is so similar to SugarCE. I would put in a request for it...

OK, this is extremely frustrating and will force me to abandon 3CX unless I can restore functionality. Can SugarCRM be connected via the DIY integration mentioned here? https://www.3cx.com/blog/releases/crm-integration-diy/ Thanks, Don

So I posted the other day asking about a problem we are having following our upgrade from v14 to v15. Specifically, the contact, lead, or account popup function no longer works with the CRM integratuion on 3CX Windows Client. Andreas was kind enough to respond stating that SugarCRM was...