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  1. phonemaster

    Solved Modulus SIP trunk incoming calls fail

    There was an update for modulus template in update 5, so go to Settings-Updates page of 3CX and check if you have an update there. If yes, download it. If not, this means that it's already downloaded. Go to Trunks page, delete your modulus trunk and add it again. Most probably, something...
  2. phonemaster

    Fanvil X4G Latest Firmware Issues

    Hi fergus4, My customer is running the 3CX V16 beta version, so I updated his Fanvil phones to the 2.10.0.6586 version which is the latest 3CX supported version.
  3. phonemaster

    Fanvil X4G Latest Firmware Issues

    Just want to share some info here. I had the similar issue on one of my customer's side. Very strange - All other customers were okay and only this one had an issue. Anyway, after playing around with the X4G phones for 3 days, I disabled one setting in Network Settings and all phones are okay...
  4. phonemaster

    Solved Fanvil RPS not working (15.5.0)

    Hi guys, I checked and it works for me:
  5. phonemaster

    SNOM D735 Support

    Hi guys, I just want to inform you that it looks like the new Snom D717 and D735 models are already included in alpha version of 3CX PBX v16:
  6. phonemaster

    Support of new Snom D735

    Hi guys, I just want to inform you that it looks like the new Snom D717 and D735 models are already included in alpha version of 3CX PBX v16:
  7. phonemaster

    Fanvil X6 not showing group calls

    Hi, Now I understand what do you want to see, but, as I know, the Fanvil phones doesn't have this type of functionality. I think you need to ask the fanvil support about this feature.
  8. phonemaster

    Fanvil X6 not showing group calls

    Hi Cryjack, I think you have these numbers (external or local extensional) saved in your Fanvil's phone-book and this is why you can't see the name of the Ring Group on your phones. The shown display name information is depend to default setting of the phone called - Caller Name Priority...
  9. phonemaster

    Solved Fanvil phones can't provision (Yealink is good)

    Hi, Do you have an option 66 configured for that IP address? If so, remove it. Try to manually download the config from the PBX. According to your example, you can use the following link: http://10.2.20.2/provisioning/qobhxh9mn5cw/0c383e1d562c.cfg If it works and if it's in correct format -...
  10. phonemaster

    SNOM is active in pbx but display shows not registred

    Hi levcons, Then we need some more information about the problem. What is the provisioning type (local, sbc or stun)? What template is used (default or custom)? Did you change some settings manually from the phone's UI? What do you see in Snom phone's logs and SIP trace? You should see some...
  11. phonemaster

    Fanvil Phone Testing Issues with 3CX (Firmware and BLF)

    Hi, Never saw something like this, even in earlier (old) fanvil templates. Is it possible that someone modified the 3cx generated username and passwords to something like this: >username</ >password</
  12. phonemaster

    SNOM is active in pbx but display shows not registred

    Hi, I think you are trying to provision it using the Direct SIP (STUN) mode. If so, try to disable the "Disallow use of extension outside the LAN" feature.
  13. phonemaster

    Fanvil Phone Testing Issues with 3CX (Firmware and BLF)

    Hi, I think you have a problem with the phone re-provisioning: ...... Jan 1 09:00:37 10.2.20.17 platform[310]: I/vcore.nc.element | ncElementAddByName: start element not match, start name=[cfg], dotname=[]!#015 Jan 1 09:00:37 10.2.20.17 platform[310]: I/vcore.nc.parse | ncParseDot: parse[]...
  14. phonemaster

    Beware HTEK phones

    We are using the Htek phone for more than 3 years and never had these type of issues. Especially with the latest 2.0.4.4.54 version. It perfectly works for any type of provisionings. Are you sure that you provisioned them correctly and followed the Htek provisioning guide? I'm asking this...
  15. phonemaster

    Solved Snom DECT m300 Problems

    Hi, Try to go to Settings>Security page and disable the " Enable PCI compliance SSL Transport and Ciphers" feature: This thing is mentioned in the SnomM guide:https://www.3cx.com/sip-phones/snom-m300-m700-dect/#h.njk1rx5jow1p Which means that, in case of remote provisioning types (STUN and...
  16. phonemaster

    Yealink T28P automatic firmware update

    Hello George, You did the correct investigation, found the proper guide but still can't get how it works? ;) Let me explain you. So, the firmware update path is "%%PROVLINK%%/firmware/yealink/%%firmware%%". When you just provision your phone it will have the following firmware update path...
  17. phonemaster

    Update your Yealink Firmware Today

    I'm 100% agree with you. I wroth that post for the guys who are continuously typing the same info/issue and not trying to find the ways to fix it. Even more, if you have 10K of the slow/problematic phones and can't update them using 3cx solution, I can suggest to you to contact to yealink...
  18. phonemaster

    Update your Yealink Firmware Today

    Hi guys, We are again wasting our time. 3cx already informed as that the "xx.83.0.20" version provided by yealink had the update issues. And, as I can see, it was 100% yealink issue (red card to them :mad:). Anyway, 3cx and yealink guys tried to fix it for us. They prepared a patches that works...
  19. phonemaster

    Problem Configuration PATTON SN4960

    Hi, This happened with me once when I entered the wrong "Device Subnet Mask" on 3cx PBX. Default value there is "255.255.255.0". So, if you left it the same and, for example, your Patton's IP is 192.168.1.10, it will accept the connection only to/from the devices (PC, PBX and etc) from the same...
  20. phonemaster

    T40P & T46G Park bug

    Still can't reproduce. The yealink phone beeps only when it receives a new Voice Mail notification from the PBX (any PBX). So it looks like every 15 mins you are receiving a new Voice Mail ;):) Check the Voice Mail box.
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