• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Intermittent audio

    Thank you. Cox network bandwidth was as low as 1 Mbps today ... total disaster. We delayed implementing your suggestions until tomorrow. We will update you then.
  2. Intermittent audio

    We resolved ALL firewall issues (ALL green) by swapping back to our old, slow-poke Sonicwall. With that change, our 3CX server continues to malfunction. When external calls are transferred from the auto-attendant to the requested extension if there is no music-on-hold then the voicemail message...
  3. Intermittent audio

    Sporadic no music-on-hold with blank voice messages. Thanks all for your suggestions. We didn’t suspect the firewall at first as we have a second 3CX v12.xxx server on our network which has been working successfully without incidents for about 5 years. At this point we worked for several...
  4. Intermittent audio

    Hi YiannishH_3CX Thank you for your quick response to our dilemma. Our issue of missing music-on-hold and blank recordings seem only to be apparent with inbound calls. Whether the caller selects a predefined auto-attendant option or dials a specific extension directly the results are the same...
  5. Intermittent audio

    At some point we began experiencing blank voice messages, no music on hold and no recording beep tone. Also occasionally incoming calls come in without audio, i.e., they can hear me but I cannot hear them. All of this occurs on a random basis but is happening more frequently. I have 3CX v15.5...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.