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  1. Feature request: when a call ended give sound notification

    Yes, When it come to Call center auto answer feature its a must wanted feature for windows client.. Voting +1
  2. How to deny calls between extensions groups ?

    It Worked for me though... For Internal
  3. Solved Prefix for dial out in a different CLI

    this is been solved with https://www.3cx.com/community/threads/best-way-to-handle-911.52879/#post-216693 its done. Thanks
  4. How to deny calls between extensions groups ?

    You can do this with below steps 1. Create an Extension Group under Group Option for your group A (include 100 to 119 ext) 2. then create an Outbound rule as Basically what is happening here is from group A to selected extension range (starting 13 and lent of 3 is = 130,131,132,...)...
  5. Implemented feature request - force call recordings

    Yes I agree with you coz many Client have many requirements. so better if we have these 2 options as below
  6. Solved Prefix for dial out in a different CLI

    Hi There, thanks... it worked for me but the issue is on the report extraction. any way will find a solution foe the reports
  7. Solved Prefix for dial out in a different CLI

    Hi There, Can i have some example in how to do that if you have any Forum threads to follow to any blogs please share with me.
  8. Solved Prefix for dial out in a different CLI

    Hi Saqqara the issue is all 3 hotline numbers are in the same SIP trunk
  9. Solved Prefix for dial out in a different CLI

    In our SIP we have 3 Hotline numbers we use. Eg :- 114507xxx - As "A Hotline" 114507yyy - As "B Hotline" 114507zzz- As "C Hotline" All our Default outgoing will done by A Hotline (14507xxx) When Dialing with Prefix 60 (60xxxxxxxxx) the outgoing CLI for outside calls has to be "B Hotline"...
  10. In Consideration Disable Queue toggle (Login/Logout) Option in 3CX Client

    Yes, its a mandatory that agents has to log in to the queue all the time therefore if we have a feature where admin can allow this queue toggle enable/disable from agent interface and at the same time supervisor can log in and log out the agent at any given time
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