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  1. music on hold remains when call transferred

    And how easy is it to "just try a supported provider". How do you do this for a test?
  2. music on hold remains when call transferred

    Yes it is a VOIP provider and they say they support 3cx. https://www.simtex.com.au/ ""A Simtex SIP Trunk will work with many platforms, including Asterisk, FreePBX, Elastix, 3CX, Freeswitch, Cisco Call Manager, MyPBX, Zultus, IPECS, NEC and more!""
  3. music on hold remains when call transferred

    No, theres no music on hold for internal transfers and it works fine.
  4. music on hold remains when call transferred

    We are using 3cx pro version 15.5.0 on a windows 10 pro platform. Yealink T26P firmware is 6.73.0.60 Phones are local. We havent altered the templates and I suspect our installer hasnt done this either. The latest firmware was installed on phones when we installed the system a year ago. (Yes we...
  5. music on hold remains when call transferred

    No, we only have the 2 types of Yealinks. and transfers from both do the same thing.
  6. music on hold remains when call transferred

    We have Yealink T26P and T41P phones and when we do an introduced call transfer of an incoming call the external caller hears the music on hold over the call. ie the music on hold doesnt turn off when the call has been picked up. This happens when you press either the soft "trans" under the...
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