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  1. Mute incoming call

    Would be great to have a button to "mute" an incoming call in the Softphone. So besides "Answer"/"Decline"/"Send to Voicemail" also have a "Mute" button. Many of the users have Skype fpr Business / WebEx and other meeting tools and might be busy in a meeting. If the softphone rings, you...
  2. Solved Missed Call email - Ring Group

    oh well.. yes we do. Colleagues were only checking the body. Sorry for the thread & thanks for the fast response!
  3. Solved Missed Call email - Ring Group

    I have a Ring Group (Ring all) for a specific DDI. If the call isn't answered all members getting an email with a missed call, but it doesn't show that this was a Ring Group call, it shows the call as a direct extension call. Since the 3CX Softphone shows the Ring Group in the missed calls log...
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