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  1. DeepB

    Tapi DECT

    Hello, unfortunately my old thread ( https://www.3cx.com/community/threads/tapi-not-working.54079/ ) is closed, but I still have the problem. I do not know how to initiate a call via TAPI to our Gigaset DECT phones. We have around 30 users that dial out of a 3rd-Party application and have...
  2. DeepB

    TAPI not working

    I am not sure I understand. How TAPI-dialling worked on the old pbx (that was bought by 3cx): pbx called caller, pbx called recipient. End-point agnostic I now have around 30 users that use gigaset dect-handsets and need tapi-dialling. How do I make that happen in 3cx? thanks Daniel
  3. DeepB

    TAPI not working

    Anyone? this really is a problem.... thanks Daniel
  4. DeepB

    TAPI not working

    Hello, I have a problem with tapi. It is working as it should with our desk phones (Yealink T48G). However it is not working at all with our dect phones. (Gigaset SL750H pro). I guess that is because 3cx dials on the phone itself, which it might not be able to do on the gigaset handsets? any...
  5. DeepB

    Call forwarding on BLF (yealink T48G)

    thats to bad. Unfortunately our former PBX was able to do that, so this is a bit of a hard sell (that was a well liked feature). Furthermore most people in the company have (had) mutliple BLF/forwardings defined, an used it depending on the situation. For instance myself: BLF1: "fwd cell"...
  6. DeepB

    Call forwarding on BLF (yealink T48G)

    Hello, people here are used to having one of the Yealink T48G touchscreen buttons configured as a "foward all incoming calls" to a specific extension. When the call forwarding is active the BLF is red, else green. Can anyone let me know how to do that with 3cx? thanks Daniel
  7. DeepB

    Default audio location?

    Where do I set the new promptset as active? Is that correct? Because when I "play by phone" the VMLDSBL in this promptset I get the correct one. I restart sip-server. Unfortunately when I call a number without a voicemail I still get the default one.
  8. DeepB

    Default audio location?

    Hello, I have a few extensions without voicemail. When someone calls and they do not pick up I get the generic "Voicemail for this extension deactivated" (translated from German, not sure that is the equivalent wording in english). I would like to change that recording with a custom one. Can...
  9. DeepB

    Fax - different length extension

    Now I get the following: Via: SIP/2.0/UDP 192.168.40.4;rport;branch=z9hG4bK1Zj2ea818Zc9S Max-Forwards: 70 From: "0676MYNUNMBER" <sip:[email protected]>;tag=HSaUND6H278Bg To: <sip:[email protected]> Call-ID: e91c79b1-1718-1233-c895-3bb152f7bb79 CSeq: 70313518 INVITE Contact...
  10. DeepB

    Fax - different length extension

    Is there any way to check what the header of an incoming call is? To stick to my examples, I tried to add the following DIDs: 00431234530 - did not work *430 - also did not work. EDIT: I call 0043 12345 30, and should reach the fax EDIT2: when capturing the traffic I get that: Via...
  11. DeepB

    Fax - different length extension

    Ok, so if I understand correctly I can have the external DID 0043 12345 30 mapped to the internal extension 888. Is that correct so far? What would the correct DID-format be? right now I have *110, *130, and *678. Can i Mix-and-Match for instance *110 and 0043 12345 30? thanks Daniel
  12. DeepB

    Fax - different length extension

    I am not sure I understood your post correctly, but my understanding is no -30 fax possible at all? Any workaround ideas? Doing some number mixing magic on the beronet (ISDN<->IP box)? That is something that will be a very hard sell internally.
  13. DeepB

    TAPI - Dial Phone not Softphone

    That is great help. However: most of my users have a deskphone and a DECT-phone. When I do what you suggested the 3CX client asks me on startup "you have multiple IP phones that support CTI[...]" and I need to pick one. So that is unfortunately also not really working.
  14. DeepB

    TAPI - Dial Phone not Softphone

    Oh, another problem I just found out: the 3cx Softphone has to run. And the CTI setting is not saved. Is there another option? There is no way I can have my users log on to the pc, open the softphone, change to CTI (as that setting seems to not be saved, and you have to set it again after each...
  15. DeepB

    TAPI - Dial Phone not Softphone

    oh, sorry if I was not exact enough, I do not want to disable dialing tone in general. I do not want a dialing tone when dialing via TAPI.
  16. DeepB

    TAPI - Dial Phone not Softphone

    perfect, that was the solution Another short question: Now TAPI dials on the phone, each digit, each with the same tone as if I would have input the digit by hand. Can this be faster and in quiet mode?` Thanks Daniel
  17. DeepB

    TAPI - Dial Phone not Softphone

    Hello, we use TAPI extensively, as our CRM-Software supports it. Unfortunately I can only install the TAPI-driver when the Softphone is installed. Which in iteself would not be a problem. But whenever I use TAPI to dial a number the Softphone calls the number, and not (how we are used to it...
  18. DeepB

    Fax - different length extension

    Hello, we have a head number with a lot of extensions Side question: we do not buy DIDs, everything that is called after our head number is just forwarded. I now used DIDs for that, and it seems to work, is that correct? For instance our head number is 0043 12345. And if someone calls 0043...
  19. DeepB

    provisioning config not found

    how the hell did I overlook that? Sorry.
  20. DeepB

    provisioning config not found

    What are the extra steps? unfortunatley I do not find any yealink specific steps in the link you mentioned. Also this worked flawlessly until recently (yesterday afternoon?) Update: after factory reseting the yealink for the second time I can provision it again with the default template.
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