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  1. Dynamics CRM Activiti On Answer

    Okay thank you for your answer. Can you tell me where to look in the source code?
  2. Dynamics CRM Activiti On Answer

    Hello, we use the 3CX Client Plugin for Dynamics CRM. The contact folder also opens, but the activity in CRM is not created until the call is ended. Is it possible that the activity in the Microsoft CRM system is already created when answering the call.
  3. Call Queues Disable phonebook

    Hello, I have two queues (queue1) in one is my call flow and the other queue (queue 2) contains the agents. I would like to see only queue 1 in the 3cx phone book.
  4. Call Flow Connect to the Agents

    Hello, I have two queues (queue1) in one is my call flow and the other queue (queue 2) contains the agents. I would like to see only queue 1 in the 3cx phone book.
  5. Call Flow Connect to the Agents

    Okay thank you. Can I disable the one queue from the global phonebook?
  6. Call Flow Connect to the Agents

    Hear ist my Call Flow example. From 7:45 to 17:30 the agents are to be called after the following prioritization. agent1 agent2 agent2 Furthermore, it should be possible for the agents to be able to log out of the waiting loop. Or. the queue manager can do this.
  7. Call Flow Connect to the Agents

    In the CFD, I want to access the added agents in the queue and then route the call as defined in the management console. Does somebody has any idea?
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