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My system is also deployed on Debian, does not have auto updates enabled but was automatically updated on Sunday 24th March at 3am.

The thing bugging me the most about this on reflection - is that I'm not sure I even had auto updates enabled.

Hi, Not very impressed at the moment. It auto updated to V16 last weekend and now none of my Call Flow Designer Apps are working, taking out half of my phone system. Why would it auto upgrade to V16 when features are in use which are not supported in it? Really hope someone from 3CX...

Hi, I just bought one of these phones specifically because it was listed as being compatible with 3CX. First thing I did was setup the phone in 3CX and I see "RPS request for Yealink CP920 IP Phone of New Phone (2000) delivered successfully" in my logs ok. I then booted up the phone and...

Hi, I figured this out in the end - it transpired to be a NAT issue with the one of the other systems and my PBX was trying to route to the other systems internal IP. Perhaps showing somewhere what the IP is would have been helpful. Thanks.

Hi, In thread https://www.3cx.com/community/threads/snom-c520.57123/ from back in June, it was mentioned that some testing was taking place. Any more news on this? Seems there is a large number of people waiting for support for this phone. Thanks :)

Hi, I have setup two bridges to two different asterisk servers. Both are registered ok and both can dial into my 3CX phone system. I have setup two outbound routing rules as followings... Prefix: 3, Length: 4, Route: Asterisk1. Prefix: 61, Length: 5, Route: Asterisk2. I can then...

Actually - I think I see what the issue is now. The user ID and pin number needs to be entered when it asks for http loginuser, which it seems to do only for a short time after reboot. After a short time, it goes to asking for account and registrar, which doesn't work.

Hi Yiannis, I thought that was the whole point of adding the mac address when provisioning the phone in the admin portal? Ideally, the phones would be shipped direct to the remote office and then someone local can give me the mac address. The phones then get the provisioning URL via DHCP. Leon

Hi, I'm not sure if I am missing something, or if this is intended behaviour. I can take a new user, with a new Snom D712. I setup the users extension and then assign the phone to the user (with it connecting using STUN). The phone prompts for an account number to be entered. The only way...

I stood up a Debian VM and installed the SBC software. Polycom phone is now registered and working - thanks for the advice. Leon

Okay thanks. Is deploying an SBC the way to go, rather than trying to register the phone directly to the remote PBX?

Hi, Creating a VPN isn't an option at the moment unfortunately. I'm still not clear about whether using the SBC is a supported option or not?

Hi, I have some Polycom Soundstation IP 5000 devices that I would like to connect to my new 3CX phone system. My phone system is remote. The following guide says the phone cannot be used remotely. https://www.3cx.com/sip-phones/polycom-soundstation-5000-6000-7000/ What isn't clear, is can...

Thanks guys - this isn't intuitive at all! It would be nice to see a message to say the file has been uploaded and a prompt to restart services. While I'm at it - a button to restart all services as well :) Leon

Hi, Hoping someone can tell me if I am doing something wrong here! I want to replace a number of the audio prompts with my own, to match other customer recordings we have. I have followed the following steps... 1 Navigate to Settings -> System Prompts 2 Manage Prompt Sets, Copy prompt set to...

Ok - how would I gather those logs to help with this further? With regards your last comment, I am concerned about it, hence this forum post :) Since I cannot control the other end, I want to restrict it at my own system.

Hi, I'm not in a position right now to test this, but I will do so and report back. It does occur to me however that I am reliant on the remote system always sending their normal extension numbers as caller ID, which means that implementing it this way takes it out of my control. I'm a bit...

Hi, I tired exactly as you suggested and then also tried adding "0" to the prefix as per the attached image. The outbound call was still attempted. Leon

IP of remote PBX has been replaced with XXX.XXX.XXX.XXX Local IP of 3CX has been replaced with YYY.YYY.YYY.YYY SIP trunk provider IP has been replaced with ZZZ.ZZZ.ZZZ.ZZZ Public IP of 3CX has been replaced with WWW.WWW.WWW.WWW 07891444444 was the number called from the phone extension at...