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  1. Audrey

    Livechat doesn't work in wordpress

    Hi, I have disabled and even deleted 3CX Live chat plugin. But nothing changed. Confirming the developer tool, the styling config seems to be read normally. However, it didn't work.
  2. Audrey

    Livechat doesn't work in wordpress

    Hi Thank you for your help! I copied the code to our wordpress page, now part of the settings are reflected. However some styles don't work as setting. I set as "Phone and Chat", but I can only chat in my page. And color is different. Below is the one I configured in webclient. While I got...
  3. Audrey

    Livechat doesn't work in wordpress

    Hi, Thank you for your sharing, is the website you mean the below item? Actually, no path is included there.
  4. Audrey

    Livechat doesn't work in wordpress

    Hi, I'm now testing livechat, my 3CX is V18 Update5 Alpha. I tried both methods. 1. Install 3CX livechat plugin and enable in our test page. Livechat button appeared and we can start a chat. However, I enabled chat and call and made some customization for styles, nothing was reflected...
  5. Audrey

    Update 4 Beta: New Receptionist View & Status Scheduler

    @tronic I have changed the parameter as the screenshot, but startup menu didn't appear in my 3CX web client. 3CX services have been restarted. Any other settings required?
  6. Audrey

    Make a quick button to send SMS to the call partner

    Dear helpdesk. We have an idea about SMS sending function in webclient, mobile app or Desktop app. Now if we are using 3CX client app and having a call with the caller, we can send SMS to the call partner by manually inputting or copying their telephone number. The function is available, but...
  7. Audrey

    Can't make outbound call through Smartnode 4634 gateway

    Hi, Our outbound calls can be made after we changed "Outbound Parameter" in 3CX SIP trunk of Patton GW. No change is needed from Patton side. Open corresponding SIP Trunk for Patton GW→Outbound Parameters→From : Display Name→Choose either option as below capture and click Ok to save the...
  8. Audrey

    Extensions Ungroupped in new Softphone

    Hi, We also got a claim from our client yesterday after 3CX update. They felt quite inconvinient without the function to display extensions in groups and had a negative evaluation for the update. It's certain that at any time, should the voice from the end users be ignored. Please, please...
  9. Audrey

    Implemented Search with company name for V16 Android app

    We found that after upgrading Android app to V16, it is unavailable to search with company name. While for V15 Android app, it works. And the latest ios app also works. Is it a bug of V16 Androif app? When can this issue be resolved? Will wait for your reply. Thanks in advance ! Thanks &...
  10. Audrey

    The function to customize the starting extension number when Sync Office 365 Users to 3CX(V16) Extensions

    Hi Frederick, Thank you for your comment and vote ! Yeah, I agree with you. It's necessary that the extension number range can be customized based on user's actual needs. Thank & Best Regards.
  11. Audrey

    The function to customize the starting extension number when Sync Office 365 Users to 3CX(V16) Extensions

    Hi all. We noticed that a new and useful function has been developed for 3CX V16, to Sync Office 365 Users to 3CX Extensions. After Sync, 3CX can add an extension automatically for the new Office 365 users. Currently there are only 3 options as below.  ・Sync all Users ・Sync all Users except...
  12. Audrey

    Linux version API for Call Control function

    Hi Matthew, Thank you for your reply! So we can directly use the windows version API in Linux system? Is there any change needed ?
  13. Audrey

    Can OpenVPN installation on 3CX server be supported in the future ?

    Thanks a lot ! Let's vote for it !
  14. Audrey

    Linux version API for Call Control function

    Dear Helpdesk, Since we want to make some customized configuration about 3CX call control function (which only has Windows version at present), we really hope that the linux version API can also be developed. I believe, it will be warmly welcomed by persons who have the same requirement like...
  15. Audrey

    Can OpenVPN installation on 3CX server be supported in the future ?

    Definitely, it will be much more convinient with this function supported! Let's vote for it !
  16. Audrey

    Can OpenVPN installation on 3CX server be supported in the future ?

    Hi Bruno, Thank you for your comment. Let's vote for this idea to make it come true !
  17. Audrey

    Can OpenVPN installation on 3CX server be supported in the future ?

    Thank you so much ! Let's vote together to make it seen by 3CX.
  18. Audrey

    Can OpenVPN installation on 3CX server be supported in the future ?

    Hi @seegreen Yes, it would be much more convient for us to connect IP phones, gateway through VPN. Definitely a wise decision. Hope it can be realized ASAP ! Thanks & Best Regards.
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