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  1. 3CX API with PowerShell

    Hey Togadude, just stumpled upon your post because i am trying to set up some routines started from powershell. What can i say, you already assumed, it does not work for me. I actually am only trying to get a sample running which makes a new phone book entry. Do you have a simple (complete w/o...
  2. Log file retention limit

    Hello 3CX Dev team, i configured log file retention (Dashboard => Activity Log => Settings => Keep backup of log files for ...) I entered value 14 in days input field and confirmed with OK. Popup closes as if everything was fine. If settings are reopened you will be surprised the value is...
  3. Firewall Checker versus IPS

    I could reproduce strange behaviour today myself. Called out from 3CX Prod Server Extension via SIP trunk to an extension on another 3CX Test Server. Caller calls, phone rings, everything ok. Next time the phone rings only one time then stops ringing, call on both sides ends. Another time phone...
  4. Firewall Checker versus IPS

    Hi YiannisH_3CX, Version is 15.5.10244.4 Enterprise (on premise with NAT traversal). Windows 3CX Client is v.4 (for support and customer service teams). Provisioning: Network interface for registration and provisioning is the 3CX FQDN. SIP Transport is configured UDP RTP Mode: Normal DTMF...
  5. Firewall Checker versus IPS

    Thx for the link to the article, i read it before but could not figure out if the firewall checker sends payload or does "simple" scans. We have a bunch of SIP trunks (17). As far as users report audio issues (no sound when connected) happen intermittently both on internal and external calls...
  6. Firewall Checker versus IPS

    Hello community! I have a 3CX Pro System running with all firewall rules set up. During setup (months ago!) i checked communication using firewall checker and everything was fine then. Now we have audio problems in some outgoing calls (call connected but no audio). I rerun the firewall checker...
  7. Queue ignoring voice app

    Unfortunately i couldn't setup the Call control API to work successfully (btw: it would be very appreciably to have step by step instructions for dummies like me). But we found the cause of the issue: The identical CFD app was used for several different queues. After copying the CFD app and...
  8. Queue ignoring voice app

    The origin extensions were 22000 and 91400. I added new voice app queues to extension 80000 and 80001 to make sure it's not a problem of the queue extensions 22000 and 91400, as you advised. Do you have an example of how i can use the call control api to do the check? Kind regards Andreas
  9. Queue ignoring voice app

    Hi Ernesto, i deleted all faulty queues and added with new extension numbers, again to no avail. Log file comparison: working queue (using _3CXJsonParser voice app): 18.06.06 20:43:49.787|100003| Inf|30|0006|: >> Creating (Normal) queue 31600: poll strategy - LongestWaiting 18.06.06...
  10. Queue ignoring voice app

    Hi Ernesto, as i mentioned in my first post i already did almost anything i could imagine. When i look at the system extension table i can see the affected queues with status "registered". The queue extension numbers are 22000 and 91400, so i do not believe that these are system extensions.
  11. Queue ignoring voice app

    Hi Ernesto! I had a look into the development DN properties tab: The "VAD_APP_NAME" matches the CFD app name. Other queues using the same CFD app are working fine! 3CX isn't just taking the call out of the queue into the CFD app (no entry like "taking call out of the queue" in the Queue...
  12. Queue ignoring voice app

    Hi Ernesto! Thank you for giving me advice to this issue! I will give it a try after business hours (as the Queue Manager service needs to be restarted). I'm going to give feedback! Kind regards Andreas
  13. Queue ignoring voice app

    Hello Community, i configured a bunch of queues with voice apps (which did work fine). Now i discovered a weird problem: Two queues with configured (and activated) voice apps do behave as if there was no voice app stored. When i call the queue, it just says that there are not enough agents...
  14. Implemented Hide IVR, Queue and ring groups from phonebook

    +1 I would really appreciate this feature! We also do have CFD queues for the logical part (date / time / agents available etc.) and queues containing the call center agents. If the call center queue is visible in phonebook, the CFD queue may be left out calling the agent queue directly (even...
  15. Default options for new extensions

    Yes this really would be great, any additional automation feature would be great, especially scripted creation of extensions! Looking forward to news on this!
  16. Sort DIDs in Trunk

    I see this as a problem too! There's no sort order of the DIDs and thus no way to find contiguous blocks. Also having the possibility to add DIDs more than once does not make me feel comfortable. We have about 2000 numbers to handle so it would really be nice if this could be implemented.
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