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  1. Call Transfer stopped working

    I think that I know what's going on. The Aastra phones are working just fine eventhough they are not supported anymore. and the only phones that are "fully supported" is the 3CX apps.
  2. Call Transfer stopped working

    Hi I am having an issue with transfers. This started yesterday that when a user transfers a call, press Xfer, dial extension, press Xfer again or even a blind transfer from the sidecar it transfers the call, but still shows on the phone that the call is active on Line1 and you can't...
  3. Prepend CallerID

    I will give that a try. Thanks for your help Joe
  4. Prepend CallerID

    Will that prepend the name to all inbound rules?
  5. Prepend CallerID

    How do I prepend the CallerID on one sip trunk? I tried on the SIP trunk to add the Inbound Caller ID rule of Source: (*) Replace: Sales \1 but it changed all call from all trunks I am looking to add "Sales" to calls that come in from a specific DID Thanks Joe
  6. Firmware location

    I am trying to install the latest 3.3.1.4358 some phones have 3.2.2.2112 and some have 3.3.1.4305 I am having issues with reception phone (with multiple sidecars) are spontaneously rebooting. I managed to get 1 to upgrade to the new version, think I used FTP to manually put it on the phone. and...
  7. Firmware location

    I have followed the instructions. Download the firmware file and place the contents in /var/lib/3cxpbx/Instance1/Data/Http/Interface/provisioning/<instance>/ the contents have /firmware/aastra/firmware/*.st and /firmware/aastra/logo/*.jpg I have put the newer firmware (3.3.1.4358) in this...
  8. Firmware location

    Hi, I am running professional 3CX linux distro v16.0.6 We have Aastra phones and I am trying to get the latest firmware on them. When I was running Elastix, I would just copy 57i.st to the /tftboot folder and reboot the phone. In 3CX, I have tried copying the firmware *.st files to...
  9. Outbound Caller ID

    I have it working now with callerid just being a number and it is sending out the User's name . I liked it before on Elastix where I could set a custom name and number for outbound calls.
  10. Outbound Caller ID

    I am having an issue with outbound caller id on my trunk with Unlimitel before on my Elastix server, I was able to set the outbound caller-id on the extension to "Name"<xxxxxxxxxx> according to Unlimitel, I need to set the P-Asserted Identity: User Part to "OutboundCallerID (taken from...
  11. call by name

    is there a report to find out what users have recorded a voicemail greeting and Personal ID? This is required by Call by Name and I would like to find out who isn't setup thanks
  12. Grandstream GXP2200ext lights

    Is there still a Windows Desktop swtichboard app or just the webclient? Is there a deskphone that is supported for expansion board that will display the DND status?
  13. Grandstream GXP2200ext lights

    After doing some tests with Grandstream. it appears that 3CX isn't sending the presence events to the phone. looking through the forums, this appears to have be an issue for years. I am so glad that I "upgraded" from my Elastix system.
  14. Grandstream GXP2200ext lights

    I have tried manually programing the expansion board to BLF and presence watcher. Presence Watcher doesn't give me a light BLF gives me a green light for all extension status. goes red when user on phone Grandstream says I should use PresenceWatcher. I don't think 3CX handles this
  15. Grandstream GXP2200ext lights

    I am testing a Grandstream GXP2140 w/ the 2200ext expansion module. The users are set as BLF on the expansion module When a user switches to DND, their light doesn't switch to Red. Any way to change this? Thanks
  16. Dialing Extension numbers

    I just talked to voip.ms, they recommended changing the sub-account DTMF mode from Auto to In-Band
  17. Dialing Extension numbers

    We recently upgraded from FreePBX to 3CX. We are using the Aastra 57i phones that the firmware got upgraded from 2.6 to 3.3.1 I have the phones working with 3CX very well. We are running into an issue when calling certain numbers, the foreign IVR doesn't accept the input from our user. like...
  18. busy lamp

    Don't think it's groups now. I moved a user to the top of the list and it shows the status. I am doing some google'ing and there might be a max of 50 blf's on the 57i firmware is 3.3.1.4305
  19. busy lamp

    I have Aastra 57i phones with 2 x M675 Expansion modules. I created a copy of the aastra template and added the lines for the expansion module. like: expmod2 key4 type: blfxfer expmod2 key4 label: "Name" expmod2 key4 value: 6403 expmod2 key4 line: 1 the buttons work, just the indicator is...
  20. busy lamp

    I have a receptionist and their phone has side cars. The BLF shows the status for some extensions but not others? Any idea why? Thanks Joe
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