• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Search results

  1. Update 2 Final: Search Across Contacts and Team Members

    OK - FIXED. It turns out the SBC version was out of date. once i updated it, all sprang into life. Your advice was helpful - it focused me on the SBC which i hadn't realised has to track the PABX version.
  2. Update 2 Final: Search Across Contacts and Team Members

    I have tried from the SBC PC to login to https://<my pbx?.3cx.co.uk and it gets me the admin page with no complaints about certificates or anything. So why is SBC struggling?
  3. Update 2 Final: Search Across Contacts and Team Members

    just to make sure I understand: on the SBC PC run a browser and login to the pbx? certainly looks fine from a different PC but I haven’t tried from the SBC so I’ll try tomorrow. Thank you for the suggestion.
  4. Update 2 Final: Search Across Contacts and Team Members

    Today i upgraded our previously bullet proof testbed system to v18 update 2 with the offered Debian 9 bundled update on AWS. There are several desktop phones, and they have all gone offline. 3cxsbc is running as it always has done on a standalone Windows 10 PC. everything appears to be...
  5. Failing to get SBC to run on Windows 10

    I thought I would try to change the password in both places in case in some way the 3cx version is corrupted. Once I had changed the password, the tunnel connected properly. Clearly there was some character in the password on 3cx which was not displaying. Now the phones register and I can...
  6. Failing to get SBC to run on Windows 10

    Just done and there is no difference. it still fails the same way. I did try to turn off encryption too as that was a problem last year I see. also no difference. both 3cx and sbc were downloaded a week ago a day apart so I am assuming there were no incompatibilities between them :(
  7. Failing to get SBC to run on Windows 10

    when I set up SBC on the local machine I copied and pasted the password from the 3cx dashboard settings - security settings - 3cx tunnel into the conf file. Is that the right place or do I need to change something else?
  8. Failing to get SBC to run on Windows 10

    Seems to be Debian Linux thank you. This is the last section of the tunnel log file. Is it clear from here why the SBC session is dropping? I noticed the comment about passwords mismatch yet I cut and pasted the password from the 3cx dashboard into the local sbc conf file...
  9. Failing to get SBC to run on Windows 10

    Thank you for the locations - I couldn't find that documented anywhere. I used the 3cx provided setup procedure for an amazon instance. it gave me no choice of platform - does it use windows or Linux?
  10. Failing to get SBC to run on Windows 10

    Thank you. Is there a way to pull the log from the dashboard? I installed the cloud image on Amazon direct from the excellent 3cx website instructions and set it all up (and it works fine with mobile clients). I made the assumption it installed a windows environment and now suspect it's...
  11. Failing to get SBC to run on Windows 10

    Definitely getting much further now. SBC runs - just having an issue getting packets read. ALERT | 20180331-171859.213 | 3CXTunnel | TUNL | 16432 | TunnelTcp.cpp:666 | Sending first packet from [ V4 0.0.0.0:60468 UNKNOWN_TRANSPORT ] to [ V4 35.176.47.40:5090 TCP ] ERR | 20180331-171859.231 |...
  12. Failing to get SBC to run on Windows 10

    Thank you. That is really helpful - I should have been able to work out that I didn't need port forwarding. No other software running on 5060. the SBC is on my local LAN (10.*); 3CX is in the cloud. I found the documentation unclear as to whether one needed the local IP address in the SBC...
  13. Unifi Ubiquiti phones

    one other detail - is the server address the fqdn of the cloud 3CX system? if so, how does the phone know to connect via the local SBC server? that makes me think it should be the local SBC address?
  14. Failing to get SBC to run on Windows 10

    I have installed SBC on a fully up to date windows 10 machine with firewall turned off. ports 5060 and 5090 are forwarded to that machine. the network check on the cloud installation of 3CX finds everything is fine. the fqdn of my cloud 3CX server returns the right address to nslookup. all...
  15. Unifi Ubiquiti phones

    Do you run 3CX SBC or did the phones work without?
  16. Unifi Ubiquiti phones

    Quick supplementary question: in SBC, is the Local IP Address that of the server on which SBC is running, or the local IP address of the (in my case) remote 3CX cloud service on its own network?
  17. Unifi Ubiquiti phones

    @eddv123: on any other installation, I will look for approved and supported phones. For my trial/pilot system, I just want to get it going!
  18. Unifi Ubiquiti phones

    I'm fine with manual configuration of the desk phones - I wasn't sure what settings I needed. I really do not want to throw away a number of nearly new and very good devices!
  19. Unifi Ubiquiti phones

    Thank you to everyone. i am happy to provision the phones manually; so far, my testing has been using the 3CX softphone and it is the success with that which makes me want to try a real phone now
  20. Unifi Ubiquiti phones

    I have now installed my first (and trial) 3cx system, and it is in the cloud. Behind our router our current installation is all Ubiquiti desk phones, which we used with our previous pbx. They are not one of the auto-provision phones in the 3cx list. Has anyone found a simple way to provision...
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.