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  1. SSO via SAML or JWT

    +1

  2. Zoho CRM Integration

    Any update on this Alpha feature? When can we expect it to leave alpha?
    • LR2
    • Post #20
    • Forum: Zoho

  3. Immediate View of CRM Contacts Outside of 3CX Client

    Issue: When using a CRM Integration, if the user is not already in the contacts list they do not show up on the caller ID on our desk phones. Not until the 2nd call from that caller will it show up on the caller ID. Support has said this is because the CRM integration can take some seconds to...
    • LR2
    • Thread
    • Replies: 4
    • Forum: Server

  4. OpenCNAM Integration Issues

    @edossantos, I just tried it and got an error message: "The file 'crm/opencanm.xml' is not a valid xml file" I reboot management services as well and still get the error. EDIT: I was able to install it finally. I will test it out.

  5. OpenCNAM Integration Issues

    @edossantos, I restarted all services and the EveryoneAPI template is still not showing. Also, the opencnam template is no longer available. Thanks.

  6. OpenCNAM Integration Issues

    Hello @edossantos, I do not see an option for EveryoneAPI. Is this available yet? See screenshot showing that I have updated all the server side crm integrations already. Thanks.

  7. OpenCNAM Integration Issues

    We just updated to Update 5 and added opencnam. However, we are experiencing some issues. Issues: 1. When an inbound call occurs a new contact is created via the opencnam integration. This contact is correct. However, every time we get a new call the contact is replaced. So at any given time...
    • LR2
    • Thread
    • Replies: 7
    • Forum: Other

  8. Possible to Configure Mobile Apps for Extension Dial Only?

    Hi, Is it possible to configure 3CX/mobile apps in a way to only route direct extension call to mobile apps only? We want to set up 3CX queue calls to ring desk phones only, but allow transfers and direct extension calls to route to mobile apps.

  9. Solved Yealink Ringtone for Receiving Blind Transfers

    Hi @YiannisH_3CX I was able to get this working with a custom template. On the official template under the "Distinctive Ring Tones" section I changed "distinctive_ring_tones.alert_info.2.ringer =" to the ring tone I wanted for blind transfers. It would be really helpful if all of these...

  10. In Progress Changing Ring Tone for Queue

    +1

  11. In Consideration Fallback to originator after unsuccessfull blind transfer

    +1

  12. Solved Yealink Ringtone for Receiving Blind Transfers

    I am trying to change the ringtones for our Yealink Phones. The Yealink T5X template has the following options: - Configure default ringtone - Configure Queue ringtone However, changing either of these does not affect the phone's ringtone for a blind transfer (i.g., when a phone rings from...

  13. Implemented Distinctive Ringing by Group or Queue

    +1

  14. Ability to see an extensions DND status with BLF's

    +1

  15. MAC address not showing correctly with two phones on one ext.

    Same bug here with Yealink T58 phones.
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