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  1. Pop up vs not pop up behaviour

    Hi, we have the SSL installed and it all works fine when I direct the call to an individual extension but when I direct it to a queue, the call button disappears even though there are agents logged in and available.
  2. Pop up vs not pop up behaviour

    ah of course. Thanks again for that. I'll get the certificate installed.
  3. Pop up vs not pop up behaviour

    ok thanks for that. We are in the process of changing that now. Strange that it works in pop up mode though. Thanks heaps for the prompt replies to this thread
  4. Pop up vs not pop up behaviour

    Thanks for that, I've sent you a private message.
  5. Pop up vs not pop up behaviour

    Hi there, I'm having an issue with the 3CX Live Chat & Talk with our website and not sure if it's by design or something I've done wrong. At the moment I have it configured to connect to a single extension while we test it, but ultimately it will be pointed to a call queue. If I configure it...
  6. v16 update 4 Alpha Chome Extension

    Hi, firstly let me say that the new Chrome extension is a big step in the right direction! It solves a number of challenges our clients have with the WebClient. There are just some features I'd love to see that I think would allow most if not all of our clients to start using the WebClient and...
  7. Web Client different devices

    Hey guys, just curious to see if anyone has found a solution for using the Web Client, but specifying a different ring and playback device? I'm rolling out a system where they would prefer to use the Web Client, but without being able to specify different audio device for ringing, they are...
  8. Web Client improvements

    Hi, with v16 coming up and the push to the Web Client, there's a couple of things I'd really like to see. Most of our customers prefer the Web Client, as do I, but there are some things it doesn't do that really really important to our some of our customers. 1) Drag and Drop. This is currently...
  9. Job Title / Position Information

    We have a number of local government customers who really need Job Title or department information available when they look up extensions in the 3CX directory. Is this something that could be added in future builds of 3CX? As an example, we have a customer who has about 300 extensions, the...
  10. Web Conferences not working at the moment?

    Thanks, it came right after a couple of hours.
  11. Web Conferences not working at the moment?

    Hi there, I'm having issues at several sites where they cannot connect to Web Conferences at the moment. They are all set to use the Australian MCU, but I have also tried other ones that are close to us (Singapore and Vietnam) but get the same results. It just sits at a screen saying...
  12. WebRTC softphone for Desktop

    It's here:
  13. Webmeeting participants stay in list

    I'm not sure if this is by design or a bug, or if I'm simply not understanding it correctly. But we have an issue were we run a quick webmeeting, invite people - all works fine. After the meeting is finished, if I go to make another quick meeting, all the participants are still in the list. If...
  14. Small UI change

    I know the Webclient is the way things are going, and I do like the webclient, however most of our clients are using the Windows app as the webclient doesn't yet have all the functionality that our clients need. For the most part the Windows app is fine, there are some UI/UX changes I'd love to...
  15. Outlook plugin greyed out

    Hi, I have deployed the Outlook plugin (3CX Pro edition, deployed by selecting integration, Outlook.zip) and it all seems to work fine except I can't right-click and call with 3CX. The option is there, but it's greyed out. I've made sure the plugin in enabled. Screen pop with contacts works, so...
  16. Limit access to out of office hours override

    I'm trying to find a way to prevent users from being able to put the system in out of office mode. I have the dial code set to *90 for default, *901 of in office hours and *902 for out of office hours. I can make outbound rules that limit dialing *901 and *902, but they don't work for *90 The...
  17. Can't find Office 365 CRM integration option.

    Sorry, ignore this one. Found it under the Contacts section.
  18. Can't find Office 365 CRM integration option.

    Hi there, we have a large customer that is keen on moving to 3CX, they are very interested in the Office 365 integration. I'm just setting up a demo for them to come and look at, but notice the Office 365 option is missing from both Server side and client side integration options. Is there...
  19. Solved Is it possible to transfer between lines?

    Absolute legend! That works perfectly. Thank you so much for that, seems like a trivial thing, but it's going to save me a lot of headaches! Thanks again
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