“3CXPhoneSystem.trace.log” already over 2.7GB

Discussion in '3CX Phone System - General' started by 5qg4, Aug 11, 2007.

  1. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    0
    My “3CXPhoneSystem.trace.log” already over 2.7GB. It growth around 300MB daily. Is it normal or not? Any max. log file size controlled by the 3CX Phone system. At ini file the max. log file size is 2048KB. How come my log file over 2.7GB.

    My production version still 3CX Phone System Version3.0.2328.0 running on Windows XP pro. Please advice.
     
  2. archie

    archie Well-Known Member
    3CX Staff

    Joined:
    Aug 18, 2006
    Messages:
    1,309
    Likes Received:
    0
    Please, post here the portion of your INI file, containing section [CallManager\Logger\Outputs\TraceFile]

    Have you restarted service after changing settings for MaxFileSizeKB value?
     
  3. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    0
    Hi Archie,

    Please find the portion of your INI file, containing section [CallManager\Logger\Outputs\TraceFile] as below:
    Since I haven't changed any value before at INI. Therefore, the default value is 20MB. I just upgraded to current version 3CX Phone System v3.1.2434.0. I will keep monitor the trace log file size. To see it can be fixed by current version or not.

    Thanks,
    5QG4
     
  4. archie

    archie Well-Known Member
    3CX Staff

    Joined:
    Aug 18, 2006
    Messages:
    1,309
    Likes Received:
    0
    Let us know if the problem persists in latest version.
     
  5. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    0
    Hi Archie,

    I also hit the issue by in place upgrade. The error as below:
    To fixed this issue still by restore the system backup file again. I found this issue from Build 2295 to 2328 and Build 2328 to 2434.

    Regards,
    5QG4
     

Share This Page