1 trunk - 1HQ - 7 remote offices - 8 outbound numbers

Discussion in 'Ideas' started by Sharecom Dirk De Prest, Feb 28, 2017.

1 trunk - 1HQ - 7 remote offices - 8 outbound numbers 5 5 1votes
5/5, 1 vote

  1. Sharecom Dirk De Prest

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    I need the functionality to change my outbound number if I'm at one of the remote offices of in the HQ.

    Some representatives are driving around in the country and need to change the outbound number on the mobile 3CX APP so they do not confuse the customer.

    The easiest way is change of LAN IP-adres, that the outbound number change with it.
    If the APP detects a new IP-address range a pop-up comes up with the question what outbound number must be used.

    Or maybe with a prefix for each office

    Al the docs I see is with multiple Trunks and not all within 1 trunk.

    Regards
    Dirk
     
  2. JasonNadeau

    JasonNadeau Member

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  3. voiptoys

    voiptoys Member

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    If 3CX doesn't get this into V15, we could write a monitoring service that looks at the IP where the phone is registered, and automatically change the caller ID number based on the IP. For 3CX phone for Windows, we could create a popup as described, and let you choose a new caller ID.
     
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