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- Apr 8, 2015
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Hi Guys,
Just trying to sort out a Demo for the MD so we can look to purchase in the next few days and I have hit a snag - it seems that we have no audio coming from remote extensions. This was working last week, but something has changed (but nothing we have done intentionally, no windows update or the like)
Internal Calls are fine, but any calls to remote extensions don't seem to work.
Firewall checker has come back all green and ok
Softphone and remote phones are registering fine
Have tried with both pbx delivers audio on and off
The MD could hear me when he made a remote call (remote snom 300 connecting directly to external IP) but I could not hear him.
external softphone to internal softphone - no audio either way
I have updated to sp1 this morning to see if that has made any difference, but still no joy.
Looking at wireshark it seems that the connections are ok, but I might be missing something.
I can provide logs if need be
Just trying to sort out a Demo for the MD so we can look to purchase in the next few days and I have hit a snag - it seems that we have no audio coming from remote extensions. This was working last week, but something has changed (but nothing we have done intentionally, no windows update or the like)
Internal Calls are fine, but any calls to remote extensions don't seem to work.
Firewall checker has come back all green and ok
Softphone and remote phones are registering fine
Have tried with both pbx delivers audio on and off
The MD could hear me when he made a remote call (remote snom 300 connecting directly to external IP) but I could not hear him.
external softphone to internal softphone - no audio either way
I have updated to sp1 this morning to see if that has made any difference, but still no joy.
Looking at wireshark it seems that the connections are ok, but I might be missing something.
I can provide logs if need be