- Joined
- Jul 9, 2009
- Messages
- 7
- Reaction score
- 0
Hello,
I have problem with my 3CX phone system and the provider 12connect.
When i make an inbound call, the call gets disconnected after 30 seconds because there was no "ACK" received from 12connect. When i make
an outbound call there is no problem.
Someone posted the 12connect config here and stated there where no problems. I am not the
only one with this problem because multiple people posted on the board with the statement they get cut off after 30 seconds. I think same problem
different provider.
specs:
3CX software V7
STUN disabled
static external IP address
custom source ID host part with my external IP address
When i enter the number directly into my 3CX VoIP phone client there is no "ACK" coming back either but i don't get disconnected.
Maybe someone can help me with this. Thanks in advance!
I have problem with my 3CX phone system and the provider 12connect.
When i make an inbound call, the call gets disconnected after 30 seconds because there was no "ACK" received from 12connect. When i make
an outbound call there is no problem.
Someone posted the 12connect config here and stated there where no problems. I am not the
only one with this problem because multiple people posted on the board with the statement they get cut off after 30 seconds. I think same problem
different provider.
specs:
3CX software V7
STUN disabled
static external IP address
custom source ID host part with my external IP address
When i enter the number directly into my 3CX VoIP phone client there is no "ACK" coming back either but i don't get disconnected.
Maybe someone can help me with this. Thanks in advance!