15.5 Beta - Calls last only for 30 seconds

Discussion in '3CX Phone System - General' started by narkumas, May 10, 2017.

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  1. narkumas

    narkumas New Member

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    Hi!
    yesterday night I updated to 15.5 beta.
    This morning external calls disconnected after about 30 seconds. Eventlog said: "User hang up"
    I had to roll back.

    Is this a known issue?
     
  2. leejor

    leejor Well-Known Member

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    Usually, when a call drops at about 30 seconds, it is a "ACK not received" issue.

    Have you run the 3CX Firewall checker with success?
     
  3. imecom

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    Just tested it, made a successful 2 minute call.

    I had an interesting issue after upgrading where all my HTEK phones would call themselves every 60 seconds. no call was recorded on the PBX, and the softphone never rang, very odd. ended up just adding the phones own extension to the blacklist locally to band-aid it for now.
     
  4. Jozef

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    3CX v15.5 using uaCSTA. Upgrade htek firmware to 1.0.4.2.19...
     
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