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15.5 SP2 - Audio Conference - Dial external number not possible

Discussion in 'Ideas' started by Dritan Ruci, Nov 24, 2017.

15.5 SP2 - Audio Conference - Dial external number not possible 5 5 6votes
5/5, 6 votes

  1. Dritan Ruci

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    Hi.

    In previous SP we were able to dial external number and add in conference. Now it's not possible with SP2.

    We need again that feature, because in some cases call costs is covered from customer who has 3cx server.

    Please add it again.

    Thanks
    Dritan
     
  2. Nick Galea

    Nick Galea Site Admin

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    I am afraid it will not be added back. Normal way to join a conference is to call into the conference. If customer cant do this then conference organizer has to conference in this user by calling him from his softphone or hard phone
     
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  3. Greg1122

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    I would also like to see this reinstated.

    Calling into a conference is ideal if you are sat in an office but there are lots of situations where being able to dial an external number is very useful (such as contacting those who maybe driving and cannot call and enter a conference number). It made managing a conference a lot easier. It made sales meetings with many individuals who were travelling a lot easier as when they lost signal it was one click to add them back in.

    I don't think there is a 'normal' way to do anything anymore. Each business is very unique and 3cx should be flexible enough to accommodate a wide range of scenarios.
     
  4. Nick Galea

    Nick Galea Site Admin

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  5. wuyu

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    In some situation, when a man was on business trip and without the internet connection, it will be international call rate when he dial into his company number. It will be costly, and who will pay this?

    And when call from the company, it could use sip trunk to get the cheap international rate.

    In sp1, it is really perfect to get all the meeting way.
     
    Kobberhjelmen and cornholio21 like this.