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- May 22, 2013
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New to 3CX, just set it up with a Panasonic KX-UT670 IP phone.
Working good except
1. Can you turn the auto attendant off? In some cases we want people to call in and ring on say Line 1 and not have the auto attendant pickup? Can this be set so we can bypass auto attendant if we would like?
2. I have 2 SPA 3102 units for 2 lines on the system. I set them up according to the guide on 3CX. Incoming works fine, it rings the phone and I can talk etc, but every time I pickup the phone, dial a number it gives me dial tone but as soon as I enter the phone number I get a busy tone and I can never dial out. Is this in the 3CX settings or on the dial plan on the ATA itself?
3. When I was setting up the SPA 3102 I had the option to generate a config file? .gwcfg What do I do with this? I thought I could upload the settings in my ATA for ease of setup but there was nowhere to do so, whats the purpose of this file?
Working good except
1. Can you turn the auto attendant off? In some cases we want people to call in and ring on say Line 1 and not have the auto attendant pickup? Can this be set so we can bypass auto attendant if we would like?
2. I have 2 SPA 3102 units for 2 lines on the system. I set them up according to the guide on 3CX. Incoming works fine, it rings the phone and I can talk etc, but every time I pickup the phone, dial a number it gives me dial tone but as soon as I enter the phone number I get a busy tone and I can never dial out. Is this in the 3CX settings or on the dial plan on the ATA itself?
3. When I was setting up the SPA 3102 I had the option to generate a config file? .gwcfg What do I do with this? I thought I could upload the settings in my ATA for ease of setup but there was nowhere to do so, whats the purpose of this file?